Head of AI Innovation Hub - Ultimo

At Ultimo, you’ll shape how AI drives the next phase of our global growth. We offer a high-trust environment with strong engineering talent, internal enablement, and the freedom to turn bold ideas into real-world impact. With a clear product roadmap and ambitious expansion plans, you’ll play a key role in scaling AI innovation across our platform while learning, experimenting, and having fun along the way.

About Ultimo (an IFS Company)

Ultimo is the industry-leading SaaS platform for Enterprise Asset Management (EAM), trusted by 2,000+ customers worldwide. Our modular, cloud-native platform helps organisations maximise asset uptime, improve safety, and control costs across complex, asset-intensive environments.

As part of IFS, we are accelerating the adoption and use of AI and data-driven intelligence within EAM, transitioning from reactive maintenance to predictive, autonomous, and insight-driven operations. Join Ultimo to help define how AI transforms asset management at scale and delivers measurable value to industries worldwide.

Build the future of Agentic AI in Enterprise Asset Management

At Ultimo, we believe the future of Enterprise Asset Management (EAM) lies in intelligent, autonomous digital co-workers that help organisations work smarter, safer, and more sustainably. To accelerate this vision, we are launching a dedicated AI Innovation Hub, and we are seeking a visionary and entrepreneurial Head of AI Innovation Hub to lead it.

This is a unique opportunity to shape customer-facing AI innovation from the ground up, operating independently from our existing product lines, while strongly connected to our long-term product strategy.

Your Mission
As Head of AI Innovation Hub, you define and drive Ultimo’s strategy for AI-enabled, market-ready innovations, with a strong focus on our Agentic Platform: digital co-workers purpose-built for the EAM domain.

You identify real customer problems, experiment rapidly with the market, and turn emerging AI technologies into scalable solutions that deliver measurable business value. This role focuses on external product innovation, rather than internal automation.

What you’ll be responsible for

Vision & Strategy

• Define and communicate a compelling vision for AI-driven innovation aligned with Ultimo’s business strategy.

• Own the roadmap for the Agentic Platform and future AI-enabled product innovations.

• Identify new market opportunities, use cases, and sustainable revenue models.

• Connect AI innovation with our EAM strategy to extend and strengthen the value of Ultimo.

Customer Co-Creation & Market Validation

• Lead customer pilots, experiments, and proofs of concept to validate AI use cases.

• Build early-adopter programs and external innovation partnerships.

• Translate customer insights into clear product hypotheses and validated concepts.

Execution & Team Leadership

• Build and lead a multidisciplinary AI Innovation Hub (AI engineers, developers, consultants, designers).

• Drive fast learning cycles while ensuring smooth handover of validated concepts to Ultimo and FSI product teams.

• Partner closely with the Chief Architect to ensure scalable, future-proof platform design.

Thought Leadership & External Representation

• Position Ultimo as a leader in applied, agentic AI within EAM and adjacent markets.

• Represent Ultimo at industry events, customer sessions, and strategic partnerships.

• Continuously scout emerging AI technologies and trends to inform company strategy.

What you bring

• 8 -10 years of experience in technology, innovation, or product leadership, including 3+ years in AI or data-driven products (agentic AI experience is a strong plus).

• Proven success delivering customer-facing AI initiatives, pilots, or product incubations.

• Strong strategic and commercial mindset - you know how to turn technology into business impact.

• Deep understanding of modern AI technologies (LLMs, agents, orchestration frameworks, generative AI).

• Excellent stakeholder management and storytelling skills, from executive leaders to customers.

• Experience thriving in agile, experimental environments focused on learning and validation.

• Bonus: familiarity with Enterprise Asset Management (EAM) or enterprise software ecosystems.

Education

• Master’s degree in Computer Science, AI, Data Science, Engineering, or a related field.

• MBA or executive education in innovation or strategy is a plus.
   

Your place in the organisation

• Reports to: Chief Product Officer

• Works closely with: Chief Architect, Product Leads (Ultimo & FSI), and external partners

• Leads: AI Innovation Hub (5 -10 FTE in the initial phase)

Ultimo, headquartered in the Netherlands, is a leading SaaS provider of Enterprise Asset Management (EAM) solutions, trusted by over 2,000 customers worldwide. Known for the depth, flexibility, and configurability of our platform, we help asset-intensive organizations operate smarter, safer, and more efficiently.

At Ultimo, asset management is driven by intelligent software. Our cloud-native EAM platform is designed for confident asset owners—combining ease of use with powerful configurability. Through rapid implementations, seamless integrations, and self-service management, we deliver fast time-to-value and exceptional ROI. AI and data are increasingly at the core of how we evolve from operational efficiency to predictive and autonomous asset management.

Since joining IFS in 2022, Ultimo has become part of a truly global organization with 6,000+ employees delivering award-winning enterprise software that helps customers excel at their Moment of Service™.

By joining Ultimo, you’ll work in a diverse, international environment with the scale to make an impact and the agility to move fast. We value innovation, execution, and sustainability—and we empower leaders to turn ideas into outcomes.

We’re looking for bold thinkers ready to shape what’s next. At Ultimo, you don’t just build technology—you #MakeYourMoment, and help our customers make theirs.