Head of Account Management Americas

Reposted 10 Days Ago
Be an Early Applicant
Hiring Remotely in Home, WA, USA
In-Office or Remote
Expert/Leader
Biotech
The Role
Leads Sartorius’s North American account management and sales organization, executing global commercial strategy, growing revenue and market share, managing strategic biopharma relationships, negotiating complex deals, steering pipeline forecasting, guiding organizational change, and overseeing regional governance, risk management, compliance, and legal exposure. The role requires extensive life sciences commercial leadership, value-based selling expertise, stakeholder management, and travel exceeding 50%.
Summary Generated by Built In
Sartorius has partnered exclusively with Mantell Associates to manage this search. To ensure your application is considered, please submit your materials directly through Mantell Associates via the following contact and email address: George Hebden-Lee [email protected].
Please note that applications received through other channels cannot be taken into account for this position. Your personal data will be processed in accordance with Sartorius’ Privacy Notice and Agency Mantell Associates privacy policy. If you have any questions regarding the process Mantell Associates will be happy to support, you.
Join our Commercial Organization as Head of Account Management Americas and play a pivotal role in shaping long-term growth across one of our most strategic regions. In this leadership position, you will drive the execution of our global commercial strategy, strengthen relationships with key biopharma customers, and lead a high-performing sales organization through a dynamic market environment.

​Join Our Commercial Leadership Team


Based in North America, you will work closely with Global Strategic Account Management, Marketing, Business Units and regional leaders to accelerate commercial success and deliver value to our customers. If you are passionate about leading teams, winning new business and building long-term partnerships, we look forward to shaping the future together with you.


Grow With Us – Your Responsibilities

  • Implement the global commercial strategy within the region and ensure alignment with global sales priorities and Business Units’ initiatives to achieve regional revenue targets and market share growth
  • Lead the regional sales organization through ongoing structural and process changes, ensuring clear communication, smooth transitions, and effective alignment with central SAM, Marketing and Business Units while maintaining focus on customer impact and performance
  • Lead complex high-value negotiations and strategic customer engagements across key biopharma accounts and partnerships to secure pipeline conversion and market positioning outcomes 
  • Build and maintain strong relationships with customers, partnering with Business Units Technical Sales to jointly drive account plans and long-term partnerships
  • Steer the regional sales pipeline, ensuring rigorous opportunity qualification, forecasting, and timely progression of commercial activities to secure forecast accuracy, opportunity conversion and accelerate deal velocity
  • Collaborate closely with Business Units for technical expertise and with Marketing, Service, and Operations to serve and anticipate customer needs effectively and deliver value to customers
  • Provide structured feedback on market trends, competitor activity, and customer needs to inform global sales and Business Units’ strategies
  • Integrate local legal entity governance, contract approval frameworks, and intercompany alignment mechanisms to ensure governance & risk integrity
  • Oversee regional risk management, regulatory compliance, and mitigation of legal and operational exposure across North America to protect governance & risk integrity 

What Will Convince Us

  • Master’s degree in a relevant field, MBA preferred
  • 10+ years in commercial leadership in Life Sciences, with deep knowledge of regional market dynamics in the industry
  • Proven hunter mindset with a track record of identifying, developing, and winning new business
  • Strong data‑driven sales leadership based on CRM discipline, forecasting accuracy, pipeline analytics, and KPI sales steering
  • Proven success leading sales teams through organizational and process change
  • Expertise in solution and value‑based selling within complex customer environments
  • Excellent stakeholder management and collaboration skills in a matrix setup, including SAM and Business Units
  • Effective communicator and negotiator at senior customer and internal levels
  • Willing to travel >50% as this role is heavily focused on external customer
  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:


  • Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
  • Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
  • Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
  • Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
  • Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs
  • Intelligent Working Environment: Working in smart buildings with the latest technology and equipment
  • Retirement Savings Plan: 401 k (with generous company match)
  • Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
  • Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
  • Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.


Please view equal employment opportunity posters provided by OFCCP here.


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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.


We look forward to receiving your application.

www.sartorius.com/career


If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]


Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at [email protected]

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers

Skills Required

  • Master's degree in a relevant field
  • MBA
  • 10+ years of commercial leadership experience in Life Sciences
  • Deep knowledge of regional Life Sciences market dynamics
  • Proven track record identifying, developing, and winning new business
  • Data-driven sales leadership using CRM discipline, forecasting accuracy, pipeline analytics, and KPI steering
  • Experience leading sales teams through organizational and process change
  • Expertise in solution and value-based selling within complex customer environments
  • Strong stakeholder management and collaboration skills in a matrix organization
  • Effective senior-level communication and negotiation skills
  • Willingness to travel more than 50%

Sartorius Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sartorius and has not been reviewed or approved by Sartorius.

  • Healthcare Strength — Health coverage includes multiple medical plan options with dental, vision, HSA/FSA, EAP, and wellness resources across many locations. Quality of core medical, dental, and vision is characterized as solid.
  • Retirement Support — Retirement offerings include a 401(k) with a company match highlighted in U.S. materials and employer‑verified listings. The match is characterized as generous at some sites.
  • Flexible Benefits — Flexible hours and hybrid/home‑office options are available where roles and regions allow, with role‑dependent perks in some locations. Broader extras such as commuter benefits, discounts, and tuition assistance add optionality where eligible.

Sartorius Insights

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The Company
HQ: Göttingen
9,059 Employees
Year Founded: 1870

What We Do

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. We help our customers #SimplifyProgress from drug discovery to manufacturing so that more people can have access to better medicine. With this, we are #PartOfTheSolution in the fight against diseases worldwide. With innovative laboratory instruments and consumables, the our Lab Products & Services division focuses on laboratories performing research and quality control at pharmaceutical and biopharmaceutical companies as well as academic research institutes. The Bioprocess Solutions division, with its broad product portfolio focusing on single-use solutions, helps customers manufacture biotech medications, vaccines, and cell and gene therapies safely, rapidly, and economically. Based in Göttingen, Germany, Sartorius also has a strong global reach with around 60 production and sales sites worldwide. We regularly expand our portfolio through the acquisition of complementary technologies. In 2023, Sartorius generated sales revenue of around 3.4 billion euros. Currently, around 14,600 employees from around 110 nations are working for customers around the globe. Join our team, partner or collaborate with us.

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