Head of 3rd Party Partnerships, Software| Hatfield | Hybrid 2 days in the office About Us
Our teams are putting the world’s retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative advanced robotics technology, known as the Ocado Smart Platform ("OSP"), this drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery.
About the role
To set our OSP software product up for success through enabling a world class 3rd party partnership ecosystem.
What you will do
The roles and responsibilities of this role include:
- Standardise, embed & communicate best practices across the end to end journey of software third party partnerships; create central source of truth & centre of excellence
- Define and embed Build vs Buy decision framework and support Product streams with strategic approach
- Support streams with best practice guidance around market scanning & due diligence
- Define commercial model options for partnerships and support product teams with strategic commercial choices; work with Commercialisation team to define impact on OSP cost and fees & to Partners
- Define and track KPIs across software partners, and escalate issues & lessons learned; develop tooling to enable third party tracking & management
- Work closely with Procurement, Legal, Solutions & other relevant teams to build commercial and legal playbook for third party partnerships; support Procurement with commercial negotiations; define & help apply appropriate commercial models
- Support with upskilling of the Product org around all stages of 3rd party relationships, in collaboration with our Product Operations team; work with hardware third party teams to ensure consistency
- Define target roles & responsibilities across org at each phase of the partnership journey; define ongoing organisational structure to support 3rd party partnerships
You may be asked to perform tasks as required by management deemed as a reasonable request. This job description is a summary of the typical functions of the role, not an exhaustive or comprehensive list of possible role responsibilities, tasks and duties and is subject to review. The responsibilities, tasks and duties of the job holder might differ from those outlined in the job description and other duties, as assigned, might form part of the job.
We'd love to hear from you if you have
- Experience across the partnerships lifecycle
- Ability to deliver change in a matrixed organisation
- Knowledge of partnership commercial models & ability to apply best practice
- Documentation & process design
- Excellent relationship management skills
What we offer you...
Our employee benefits are designed for you, we care about people and we’ve ensured we have a wealth of benefits that focus on your well-being. We regularly review our benefits to ensure we are supporting our employees appropriately. Currently, we offer technically stretching work, a competitive salary and;
- A Work from Home policy that sees you in the office typically 40% of your time (depending on project requirements)
- 30 days ‘working from anywhere’ policy
- Wellbeing support through Apps and an Employee Assistance Programme
- 25 days annual leave, rising to 27 days after 5 years service (plus optional holiday purchase)
- Pension scheme (various options available including employer contribution matching up to 7%)
- Private Medical Insurance
- 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete)
- Train Ticket loan (interest-free)
- Cycle to Work Scheme
- Free shuttle bus to and from Welwyn Garden City Train Station to the Welwyn Garden City offices
- Opportunity to participate in Share save and Buy as You Earn share schemes
- 15% discount on Ocado.com and free delivery for all employees
- Income Protection (can be up to 50% of salary for 3 years) and Life Assurance (3 x annual salary)
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What We Do
When our journey started, we were all about changing the way people shop for groceries. Nearly 20 years later, we’re a FTSE 100, client-focused business that provides services, technology, and automation to grocery e-commerce businesses around the world.
