CRM Solutions Engineer

About Net at Work

Founded in 1996, Net at Work is one of North America’s largest technology advisors and solution providers for small and mid-size businesses. Our award-winning consultancy offers a rich portfolio of next-generation technology, industry expertise, implementation and managed services to help organizations derive value from the transformative benefits of technology. 
Through the integration of ERP, HCM and/or CRM solutions, Net at Work  offers unique, industry-specific  solutions and operation platforms that enable companies to compete more effectively in today’s digital economy. For more information, visit www.netatwork.com. 

About this Position

The CRM Pre-Sales Solutions Engineer works with clients and the CRM consulting team and other Solution Engineers to plan, design, develop and launch new or complex functionality that is required by our prospects and customers. The role is also responsible for researching and developing new offerings for the practice and assisting the Consulting Manager with decisions on the products and verticals that are supported by the team.

Job Responsibilities

• Recommend Technology Solutions for our customers and prospects.

• Demonstrates understanding of goals and objectives and customer business needs by using Selling Through Curiosity discovery methodologies to ensure appropriate solutions are implemented.

• Collaborates closely with Solution Engineers, consulting manager, sales and project teams in assessing business strategy and priorities, and tuning solutions to business goals.

• Creates product demonstration scripts that clearly show how our CRM products address customer pain points based on progressive discovery.

• Delivers Pre-Sales product demonstrations in an effective and engaging manner to customer. Strives to tell relatable stories so that customers can clearly see how our CRM solutions solves their pain points and improves their business.

• Can effectively manage an audience with diverse business needs and interests through demos ranging from a few hours to all day.

• Contributes to more effective operations by developing and enforcing best practice policies and procedures for product implementations.

• Develops detailed process and data models for logical and conceptual requirements to meet solution objectives. Applies modeling techniques and enterprise data standards to highly complex business requirements.

• Performs initial design, problem solving and reviews of software architecture appropriate to strategic direction of the customer.

• Works closely with Project and Consulting Managers to ensure development and technical resources are assigned with appropriate task durations.

• Ensures financial targets are met by achieving budget goals and objectives.

Job Requirements

• 1-3 years of CRM application consulting or Sales / Solutions Engineer experience with other CRM solutions, executing the entire SDLC from concept to production as a lead functional or technical consultant.

• Industry experience delivering highly available, highly scalable CRM solutions.

• Experience creating high level estimates based on limited requirements.

• Master at generating functional and technical Solution Design deliverables for both internal and external audiences.

• Ability to travel throughout North America.

Customer Requirements

This job may require access to customer information, systems, and/or premises.  As a result, this job may require customer approval for such access as an essential job function.

Core Competencies

• Client Champion – Relentlessly exceed client expectations. Consistently anticipate needs to deliver valuable solutions and extraordinary outcomes.

• Problem Solver – Smart, analytical, inquisitive, knowledge-seeker that thrives on a challenge.
• Promise Keeper – Place high value on keeping our word and doing the right thing. Demonstrate honesty, integrity, and commitment.
• Collaborative Integrator –Team player, unifier, relationship-oriented, win-win seeker, exemplify the concept of relationships through trust and unity.
• Driven Intrapreneur – Exceed goals using independent creative thinking, optimism, self-confidence, and a can-do attitude.
• Inspiring Coach – Help employees, clients and partners using knowledge, expertise, experience, and situational fluency.

Compensation and Benefits

Base salary range: $ 75,000.

This position is also eligible for commissions in accordance with the terms of the Company's plan.

Please note that the quoted pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) experience, including industry or product-specific experience, education, knowledge, skills, and abilities, as well as internal equity, alignment with market data, and/or other applicable laws.  

We provide competitive, affordable, and diverse benefit programs that support your total health – from healthy body to healthy mind. These benefits support you and your family in all aspects of life: 

• Health and Welfare (Medical, Dental, Vision) 
• Accident, Critical Illness, and Hospital Indemnity  
• Employee Assistance Program (EAP) 
• Life and AD&D Insurance 
• Short- and Long-Term Disability Insurance 
• Flexible Spending Accounts 
• Transportation and Parking Accounts 
• Health Savings Accounts (with company contribution) 
• Retirement Planning (401k with matching contribution) 
• Legal Benefits 
• Identity Theft Protection 
• Pet Insurance 
• Wellness Program Offerings 
• Paid Time Off, accrued per pay period based on years of service starting at 15 days annually.  
• 8 Paid Holidays per year, including 1 floating holiday. 

The compensation and benefits information is accurate of the date of this posting and subject to plan eligibility. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

The Company expects to accept applications for this position until February 28,2026 but encourages interested applicants to apply as soon as possible. We will review this information and one of our Talent Acquisition professionals will reach out if your background aligns to the positions.  

EOE/Diversity & Inclusion Statement

Net at Work is dedicated to unleashing the power and potential of our employees and teams by creating a vibrant and inclusive workplace where each employee can be their best. We are committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We embrace and encourage equitable treatment of our employees and strive to create a work environment free of discrimination at all organizational levels and in all forms. Net at Work recognizes the rights of all individuals to mutual respect and the acceptance of others without biases based on differences of any kind. 

Net at Work is a proud equal opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members that is free of discrimination and harassment. All employment decisions at Net at Work are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, gender, gender identity or expression, sexual orientation, national origin, veteran or disability status, or any other status protected by the laws or regulations in the locations where we operate.