HCM Analyst III

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, our reputation-based digital wholesale auction marketplace, Dealerclub, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challengeand Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we're obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

About the Role:

The HCM Analyst III - Workday is a subject matter expert providing operational support and enhancements for Workday HCM modules, including Core HCM, Recruiting, Payroll, and Benefits, with exposure to Talent, Time Tracking, Absence, and Advanced Compensation. This role manages support, new development, and enhancements to HCM processes, optimizes HR strategies through data analysis, and oversees the JIRA ticketing process.

Responsibilities Include:

• Provide day-to-day operational support for Core HCM, Recruiting, Payroll, and Benefits modules.

• Work on enhancements, new developments, and quarterly roadmap items.

• Learn additional modules, if not already proficient, and provide operational support for other modules such as Advanced Compensation, Performance, Absence, Time Tracking, and Talent.

• Collaborate with business users to understand new report requirements and develop/enhance reports.

• Oversee Workday R1 and R2 release management, including reviewing release summaries, preparing documentation for user presentations, and supporting release testing and approval activities.

• Manage Workday Security, oversee the approval process, and participate in quarterly and annual audit procedures.

• Follow the SDLC cycle for new enhancements/new developments, preparing all necessary documents for audit purposes.

• Collaborate with the managed service provider and software vendor on issues and tickets, work with business partners to document processes, and actively participate in testing and the production deployment process.

• Work with the audit team and prepare needed HCM documentation for SOX audits.

• Lead system configuration, conduct internal unit testing/QA, prepare user reference guides, and support users during UAT.

• Identify new Workday features, functionality, and enhancement solutions, evaluating their impact on downstream systems.

• Research solutions and propose process improvements through the Workday Community.

• Offer guidance to other Workday analysts in configuration and solutioning activities.

• Analyze HR data, identify trends, and provide actionable insights to enhance employee satisfaction, recruitment, and retention strategies.

• Develop and maintain comprehensive HR dashboards and reports to monitor key performance indicators (KPIs) related to recruitment, retention, and employee satisfaction.

• Assist in developing and implementing HR programs and initiatives that support workforce planning and talent management.

• Conduct research and benchmarking to identify best practices in HR and recommend improvements.

• Partner in implementation teams for Workday Human Capital Management system.

• Act as point of escalation for complex reports and ensures data reporting efforts support the disciplines of the HC function.

Required Skills & Qualifications:

• A Bachelor's Degree in Information Technology, Human Resources, Business Administration, or a related field, or equivalent education and experience, is required to fulfill the key responsibilities of the role.

• At least 6 years of hands-on experience with Core HCM, Recruiting, Payroll, and Benefits Modules.

• Familiarity with Workday business processes and core setup.

• Proven ability to create detailed reports and analytical dashboards.

• Expertise in implementing and configuring the security framework.

• Experience with complex reporting, EIB, Calculated Fields, and Web services.

• Experience with Workday and/or a Workday implementation, showcasing configuration and operational support expertise.

• Ability to effectively translate business requirements into system requirements.

• Strong oral and written communication skills, with a focus on supporting and assisting business users.

• Self-starter, team player, and willing to assist other team members.

• Strong desire and readiness to learn new tools, techniques, concepts, and methodologies.

• Strong analytical and problem-solving abilities.

Preferred Skills & Qualifications:

• Partner or Pro certifications in one or more Workday modules is a plus.

• Experience in integration development/Support (like EIB outbound, RaaS, Studio) is a plus.

• Experience with project and resource planning, identifying key dependencies, and planning for risk mitigation.

Our Comprehensive Benefits Package includes:

• Medical, Dental & Vision Healthcare Plans

• New Hire Stipend for Home Office Set-Up

• Generous PTO

• Refuel - a service based recognition program where employees receive additional paid time away to learn grow and reset

• Paid Holidays, Floating Holiday, Volunteer Day, Recharge Day

Learn more about our Benefits, Perks, & Culture on our LinkedIn Life Pages!

For US-based Positions: Applicants must be authorized to work in the United States. Please note that we are unable to sponsor employment visas at this time.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. California Applicants: Click here to review our California Privacy Policy for Applicants. For current employees, please click here to review our California Privacy Policy for Employees.