The Role
Greet customers, receive and process in-person and phone orders, advise on product use and care, compute costs and accept payment, maintain product knowledge and safe work practices, assist with stocking and keep sales area clean.
Summary Generated by Built In
HARDWARE SALES Job Summary:
The Hardware Sales employee will receive orders, generally in person, for products and services. Additionally, the position is required to describe available options, compute costs, accept payment and provide excellent customer service.
Supervisory Responsibilities:- None.
- Greets customers with respect and courtesy.
- Keeps up to date with the product inventory and its functionality.
- Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase, thereby providing them excellent customer service.
- Advise customers on use and care of merchandise.
- Answer telephones to provide information and receive orders.
- Recommend and provide advice on a wide variety of products and services.
- Maintain proficiency in all organizational safe working policies and practices.
- Assist the team with stocking freight.
- Ensure your area of responsibility is kept clean.
- Adheres to company policies and work requirements.
- The ability to read, write, understand, and relay, written and verbal instructions.
- Ability to operate available equipment, such as cash registers, calculators, scanners, chop saw, and forklifts.
- Basic mathematical skills, as needed to make change and give refunds.
- Knowledgeable about company’s products and services, and customer-related policies.
- High school diploma or equivalent.
- Successful completion of on-the-job training.
- Six months of related experience preferred.
- This position requires prolonged periods of standing and working within the sales floor.
- Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.
- Ability to lift/carry up to 70 pounds regularly.
- Ability to push/pull up to 70 pounds regularly.
- Must wear prescribed personal protective equipment when handling material or operating equipment.
- Must be able to successfully pass pre-employment and required drug screens as requested.
- Must be able to successfully pass a Physical Capacity Assessments as requested.
Skills Required
- High school diploma or equivalent
- Successful completion of on-the-job training
- Six months of related experience
- Ability to read, write, understand, and relay written and verbal instructions
- Ability to operate equipment such as cash registers, calculators, scanners, chop saw, and forklifts
- Basic mathematical skills for making change and refunds
- Ability to lift/carry up to 70 pounds and push/pull up to 70 pounds regularly
- Prolonged periods of standing and adequate physical/manual dexterity
- Must pass pre-employment and required drug screens
- Must pass Physical Capacity Assessments as requested
- Knowledge of company products, services, and customer-related policies
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The Company
What We Do
Since 1884, Ganahl Lumber has been a family- and employee-owned business providing top quality building supplies and hardware for professional contractors and DIY enthusiasts alike. As the oldest lumberyard in California, they provide a comprehensive range of products, including lumber, tools, paint, millwork, doors, and windows, serving customers throughout Southern California.
