Hardware Program Manager

Posted 10 Days Ago
Be an Early Applicant
Charlotte, NC, USA
In-Office
Senior level
eCommerce • Fintech • Payments
The Role
The Hardware Program Manager leads complex hardware initiatives, coordinating delivery planning, execution, and cross-functional teams in an outsourced manufacturing environment.
Summary Generated by Built In

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

About the Role 

We are hiring a Hardware Delivery Manager to lead execution of complex hardware initiatives in partnership with Hardware Product, Engineering, Operations, and Compliance teams. This role focuses on driving delivery rigor, coordination, and transparency across the hardware lifecycle in an outsourced manufacturing environment. This is an execution-focused role for someone who understands the realities of hardware delivery and can operate effectively within established governance and escalation structures. 
 

What You’ll Do 
Hardware Delivery Execution 
  • Lead delivery planning and execution for assigned hardware programs from concept through launch. 

  • Partner closely with Hardware Product to translate roadmap intent into executable delivery plans. 

  • Track schedules, dependencies, risks, and key milestones across engineering, manufacturing, and compliance workstreams. 
     

Cross-Functional Coordination 
  • Coordinate across Engineering, Quality, Operations, Supply Chain, and Commercial teams to ensure alignment and execution. 

  • Facilitate delivery forums, working sessions, and readiness checkpoints. 

  • Ensure clear documentation, reporting, and visibility of delivery status.
     

Manufacturing & Supplier Coordination 
  • Support delivery execution in an outsourced manufacturing environment, working with Asia-based suppliers and partners. 

  • Track supplier deliverables, long-lead dependencies, and readiness indicators. 

  • Escalate risks and issues through established channels with clear data and recommendations. 
     

Risk & Escalation Support 
  • Identify delivery, supply chain, and compliance risks early. 

  • Prepare escalation materials for leadership reviews, including options and mitigation paths. 

  • Support recovery planning in the event of supplier, schedule, or readiness issues. 
     

What We’re Looking For 
Required Experience 
  • 7–9 years of experience in program management or delivery roles, with exposure to hardware initiatives. 

  • Experience supporting hardware development and launch in outsourced manufacturing environments. 

  • Familiarity with regulated environments (payments, enterprise hardware, or compliance-driven products). 

  • Strong organizational, communication, and dependency-management skills. 
     

Desired Attributes 
  • Execution-oriented with attention to detail. 

  • Comfortable operating in ambiguity with guidance and structure. 

  • Effective communicator across technical and non-technical stakeholders. 

  • Growth-minded and interested in expanding hardware delivery expertise over time. 
     

Why Join 

You’ll work on meaningful hardware initiatives in a fast-moving environment, gain exposure to global manufacturing and regulated delivery, and collaborate with experienced product and delivery leaders. 

Benefits:
Global Payments offers a comprehensive benefits package to all of our team members, including medical, dental and vision care, EAP programs, paid time off, recognition programs, retirement and investment options, charitable gift matching programs, and worldwide days of service. To learn more, review our Benefits page at: https://jobs.globalpayments.com/en/why-global-payments/benefits/

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

Applicants MUST be authorized to work in the U.S.  We are unable to Sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].

Skills Required

  • 7-9 years of experience in program management or delivery roles
  • Experience supporting hardware development and launch in outsourced manufacturing environments
  • Familiarity with regulated environments
  • Strong organizational, communication, and dependency-management skills

Global Payments Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Global Payments and has not been reviewed or approved by Global Payments.

  • Healthcare Strength Healthcare coverage includes medical, dental, vision, and employee assistance programs, and is commonly regarded as a strong component of the total package.
  • Retirement Support Retirement programs feature a company 401(k) match and an employee stock purchase plan, which are positioned as meaningful parts of overall rewards.
  • Leave & Time Off Breadth Paid holidays, PTO, and parental/family‑friendly policies are part of the offering, contributing to perceived overall value even when cash pay is seen as average.

Global Payments Insights

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The Company
HQ: Atlanta, GA
25,000 Employees
Year Founded: 1996

What We Do

Global Payments (NYSE: GPN) is a Fortune 500 payments technology company, delivering the leading complete worldwide commerce ecosystem. Our unique, connected infrastructure unifies every aspect of commerce, from issuer solutions to payments, and the innovative software that delivers seamless customer experiences. Headquartered in Atlanta, Georgia, we’re a worldwide team of over 24,000 people—including local experts on the ground in nearly 40 countries. Together, we support thousands of businesses across more than 100 industries. Empowering commerce for everyone.

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