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趨勢科技 - 全球雲端資安領航者 / 全亞洲最大軟體公司 / 企業版圖橫跨五大洲 / 趨勢全球研發基地在台灣
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Role Summary:
We are looking for a Hardware Operations & Program Engineer to support appliance-related operational processes across project execution, procurement, service operations, supplier coordination, and process automation. This role will initially focus on structured execution and operational follow-up, while gradually building appliance hardware domain knowledge and program management capability to support appliance projects, appliance-related service programs, and future hardware lifecycle operations. You will work closely with internal teams and external vendors to ensure smooth operational workflows throughout the turn-key appliance lifecycle.
Key Responsibilities:
Project Execution & Coordination
- Support appliance hardware project execution through milestone tracking, issue follow-up, schedule coordination, sample readiness tracking, and cross-functional communication with PM, RD, supply chain, finance, logistics, and vendor teams.
- Assist with project operational activities, including hardware documentation follow-up, sample allocation, project status tracking, and support for NPI / EVT / DVT / PVT / MP-related coordination as required.
- Coordinate with external vendors and service partners — including OEM/ODM partners, logistics partners, and regional stakeholders — to ensure timely issue follow-up and operational closure.
Procurement & Logistics
- Support appliance procurement activities, including PO tracking, execution follow-up, and related documentation, with the ability to understand appliance components and specifications involved.
- Coordinate intercompany shipment arrangements and support logistics execution and tracking for appliance-related items.
- Assist in demand forecast data consolidation, tracking, and reporting, with basic awareness of appliance hardware lifecycle and supply constraints.
Reporting & Process Improvement
- Prepare status summaries, risk tracking, action item lists, and management-ready reports to support internal reviews and decision-making.
- Use AI-assisted tools, automation workflows, Excel templates, dashboards, and process documentation to improve efficiency, data quality, and handover readiness.
Qualifications:
- Bachelor's degree in Engineering, Supply Chain, Industrial Management, Business Administration, or a related field preferred.
- Experience or internship exposure in hardware operations, supply chain, procurement, service operations, project coordination, or vendor management preferred.
- Strong ownership mindset, structured follow-up capability, and detail orientation, with a proactive approach to managing multiple tasks and deadlines.
- Demonstrated problem-solving skills.
- Openness to adopting AI-assisted tools to improve efficiency and accuracy.
- Familiarity with basic appliance hardware concepts is a plus.
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連結智慧 守護世界 --- Connected Intelligence for Securing a Connected World
Skills Required
- Bachelor's degree in Engineering, Supply Chain, Industrial Management, Business Administration, or related field
- Experience or internship exposure in hardware operations, supply chain, procurement, service operations, project coordination, or vendor management
- Strong ownership mindset, structured follow-up capability, and detail orientation
- Proactive approach to managing multiple tasks and deadlines
- Demonstrated problem-solving skills
- Openness to adopting AI-assisted tools to improve efficiency and accuracy
- Ability to understand appliance components and specifications for procurement and logistics
- Familiarity with basic appliance hardware concepts
What We Do
We’re a global cybersecurity leader, helping to make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints. As a leader in cloud and enterprise cybersecurity, our platform delivers a powerful range of advanced threat defense techniques optimized for environments like AWS, Microsoft, and Google, and central visibility for better, faster detection and response. Our global threat research team delivers unparalleled intelligence and insights that power our cybersecurity platform and help protect organizations around the world from 100s of millions of threats daily. We have 7,000 employees across 65 countries, singularly focused on security and passionate about making the world a safer and better place. We enable organizations to simplify and secure their connected world. Trend Micro’s “Trenders” are passionate about doing the right thing to make the world a safer and better place.
