- Carry out repairs and maintenance work to approved standards and safe work practices
- Perform regular inspections of hotel facilities, rooms, and public areas to identify maintenance requirements
- Complete preventive and corrective maintenance tasks, including general non-trade repairs and painting work
- Maintain and update maintenance requests through the M1 maintenance system and ensure timely completion of work orders
- Prioritize maintenance activities based on operational and guest needs
- Support quality assurance initiatives, including room inspections and rectification of identified defects
- Maintain hotel pool facilities, including cleaning, chemical testing, and routine maintenance
- Respond promptly to guest maintenance concerns and contribute to minimizing guest complaints
- Follow workplace health and safety procedures, chemical handling requirements, and emergency response protocols
- Work collaboratively with team members and other departments to achieve hotel operational goals
- Support Hilton's sustainability and community engagement initiatives
- Experience in general building maintenance, repairs, or a similar maintenance role
- Practical skills in painting, basic repairs, and maintenance of facilities and equipment
- Understanding of workplace health and safety practices and safe use of chemicals and equipment
- Ability to troubleshoot and resolve maintenance issues with minimal supervision
- Strong customer service focus with the ability to support positive guest experiences
- Good communication and teamwork skills
- Ability to prioritize tasks, manage competing demands, and work in a fast-paced environment
- Basic computer literacy and ability to use maintenance management systems
- Flexibility to respond to operational requirements and emergency situations as required
Skills Required
- Experience in general building maintenance, repairs, or a similar maintenance role
- Practical skills in painting, basic repairs, and facility and equipment maintenance
- Understanding of workplace health and safety practices and safe use of chemicals and equipment
- Ability to troubleshoot and resolve maintenance issues with minimal supervision
- Strong customer service focus
- Good communication and teamwork skills
- Ability to prioritize tasks and manage competing demands in a fast-paced environment
- Basic computer literacy and ability to use maintenance management systems
- Flexibility to respond to operational requirements and emergency situations
Hilton Compensation & Benefits Highlights
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Wellbeing & Lifestyle Benefits — Go Hilton provides heavily discounted hotel stays for team members and extends access to family and friends, with up to 110 discounted nights and rates as low as $40 in some cases. Additional wellbeing resources include an Employee Assistance Program, mental-health support, caregiving resources, and programs like Thrive and sabbaticals.
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Retirement Support — A 401(k) is offered with a company match of 100% on the first 3% of eligible pay plus 50% on the next 2%. This structure provides meaningful employer support for long‑term savings.
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Parental & Family Support — New parents receive 4 weeks of fully paid parental leave, with birthing parents receiving an additional 8 weeks for a total of 12 weeks. Support extends to adoption assistance up to $10,000 per eligible child and resources for caregiving.
Hilton Insights
What We Do
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 28 world-class brands comprising more than 9,400 properties and nearly 1.4 million rooms, in 144 countries and territories. Dedicated to fulfilling its founding vision to fill the earth with the light and warmth of hospitality, Hilton has welcomed over 4 billion guests in its more than 100-year history. Named as the No. 1 World’s Best Workplace by Great Place to Work and Fortune, Hilton aims to create the best culture for its 500,000 team members around the world. Hilton has introduced industry-leading technology enhancements to improve the guest experience, including Digital Key Share, automated complimentary room upgrades and the ability to book confirmed connecting rooms. Through the award-winning guest loyalty program Hilton Honors, the more than 260 million Hilton Honors members who book directly with Hilton can earn Points for hotel stays and experiences money can't buy. With the free Hilton Honors app, guests can book their stay, select their room, check in, unlock their door with a Digital Key and check out, all from their smartphone.
Why Work With Us
Hilton is proud to be recognized as the World’s Best Workplace by Great Place to Work and Fortune. At Hilton, every job makes the stay. Team Members can make an impact, be themselves, build new skills, grow their careers, explore opportunities around the world, and enjoy people-first benefits like Go Hilton travel discounts.
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Hilton Offices
OnSite Workspace
With more than 9,400 hotels and properties in 144 countries and territories, plus corporate offices and teams around the world, Hilton offers opportunities to build a career in destinations and communities worldwide.
