At Frontline Insurance, we are on a mission to Make Things Better, and our Business Analyst II - Guidewire PolicyCenter plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things better for each one.
What makes us different? At Frontline Insurance, our core values – Integrity, Patriotism, Family, and Creativity – are at the heart of everything we do. We’re committed to making a difference and achieving remarkable things together. If you’re looking for a role, as a Business Analyst II - Guidewire PolicyCenter, where you can make a meaningful impact and grow your career, your next adventure starts here!
Our Business Analyst II - Guidewire PolicyCenter enjoys robust benefits:
- Hybrid work schedule!
- Health & Wellness: Company-sponsored Medical, Dental, Vision, Life, and Disability Insurance (Short-Term and Long-Term).
- Financial Security: 401k Retirement Plan with a generous 9% match
- Work-Life Balance: Four weeks of PTO and Pet Insurance for your furry family members.
What you can expect as a Business Analyst II - Guidewire PolicyCenter:
- Demonstrate expert knowledge on the Guidewire PolicyCenter system.
- Knowledgeable on integrations with internal and external applications; research any dependencies and work on system design plan with solution architect and developers.
- Shepherd ideas through the System Development Life Cycle to ensure new business processes and system changes are documented, developed, tested, and promoted successfully.
- Clarify requirements prior to delivery of documentation to the Application Delivery team.
- Work with Operations team to triage production issues prior to development involvement.
- Support UAT (User Acceptance Testing) sessions as needed.
- Work with the QA team to ensure test cases are current, correct, and cover alternative paths for existing and new system functionality.
- Be the liaison between functional leads, development teams and support teams.
- Become an expert on Guidewire systems and our system implementations.
- Create Software Requirements Specifications, use cases, technical requirements, wireframes, system flow diagrams, and other documentation for Guidewire configurations and custom software development projects.
- Review and analyze how changes to the business process and / or business needs will impact technical requirements throughout the system and organization.
- Work with major functional areas of the business to understand and document change requests submitted to the IT organization.
What we are looking for as a Business Analyst II - Guidewire PolicyCenter:
- Bachelor’s degree from an accredited college or university.· Ability to manage time effectively and work on tasks with competing priority.· Strong analytical skills and a self-starter attitude required.· Familiarity with HTML, XML, SOAP APIs, UX Design
- Homeowners insurance knowledge is required, commercial property experience is a plus.
- Proficient computer skills, including Microsoft Suite (Word, PowerPoint, Outlook, and Excel)
- Attention to detail and ability to multi-task.
- Excellent written and verbal communication skills.
- Thorough knowledge of agile methodologies.
- Skilled at writing detailed Software Requirements Specifications (SRS), use cases, and wireframes.
- Strong background using defect-ticketing software (such as Rally, JIRA, etc.) to document software defects for development teams.
- Experience working daily in cross-functional teams.
- Skilled at negotiating consensus among departments that request sometimes conflicting or inconsistent software requirements.
- Proficient using browser web development tools.
Why work for Frontline Insurance?
At Frontline Insurance, we’re more than just a workplace – we’re a community of innovators, problem solvers, and dedicated professionals committed to our core values: Integrity, Patriotism, Family, and Creativity.
We provide a collaborative, inclusive, and growth-oriented work environment where every team member can thrive.
Frontline Insurance is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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What We Do
At Frontline Insurance, we’re more than an insurance company. We’re your partner in protecting what matters most in your life. We bring peace of mind to your home, liability and property insurance needs by listening, understanding and responding with reliable, competitively priced insurance policies and individual attention. We provide coverage and a level of service that’s above and beyond the expected. And if you experience a loss, we work as a partner to make you whole again, resolving your concerns, as well as your claims.
Frontline Insurance is a group of independent insurance companies serving coastal homeowners throughout the Southeast United States in Florida, Georgia, Alabama, North Carolina, and South Carolina. We offer homeowners a financially stable, proven insurance company with a record of superior claims service. Our partnership, experienced insurance agents and willingness to go the extra mile ease the burden that comes with experiencing a loss – and make your search for quality homeowners insurance at competitive rates simple and straightforward.
