GTOC Specialist

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you’re ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we’re Calumet Proud!

PURPOSE:

The Global Trade Operations and Compliance (GTOC) Specialist will be responsible for maintaining standards and compliance according to international trade laws. This role will work closely with GTOC support staff, and leadership to enforce procedures to ensure integrity of internal controls and policies are being upheld. 

KEY OBJECTIVES AND RESPONSIBILITIES:

• Work with various internal customers to spearhead improvements to Global Trade processes and various systematic upgrades. 
• Generates regular KPI’s to increase awareness related to international activities, Denied Parties
• Plan and execute internal audits and solution towards opportunities of improvement.
• Manage projects from conception to launch, including kickoff, charter, schedule, and risks
• Investigate and resolve issues (including potential issues identified in advance of shipment)
• Maintains function specific related dashboards to guide performance review and areas of improvement opportunities
• Maintain Non-Conformance Tracking for Carrier Compliance
• Work with 3PL Global Trade division to ensure international documentation, AES filings, and import transactions flings
• Other duties as assigned

REQUIRED EDUCATION/EXPERIENCES:

• 3+ years of relevant experience in logistics, supply chain, import/export operations, customer service, transportation, trade compliance, or a related field. Equivalent combinations of education and experience will be considered.
• Working knowledge of international trade, customs requirements, and Incoterms preferred.
• Strong communication, organizational, and problem-solving skills, with the ability to coordinate across customers, internal teams, and external service providers and apply concepts in day-to-day operations.

COMPETENCIES:

• Able to trouble shoot/problem solve while still being flexible to business requirements
• Ability to map out flow charts and write policies/processes
• Knowledge of various legs of transportation such as Intermodal, Air, Ocean, Vessel
• Working knowledge of MS Office and SAP/TM systems
• Excellent Microsoft Office Skills, heavy emphasize on Excel or Power BI
• Proven history of being a self-starter, innovative and results driven
• Detail and process oriented
• Tech savvy
• Excellent communication skills
• Business stakeholder drive
• Problem-solving aptitude
• Lean Focused
• Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran and is committed to providing reasonable accommodations to individuals. If you require assistance or accommodation due to a disability, please contact our HR team at [email protected]. Requests for accommodations will not impact hiring decisions, and all information provided will be kept confidential.

All offers of employment are conditioned upon successfully passing a drug test