GTOC Specialist

Posted Yesterday
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Indianapolis, IN, USA
In-Office
Senior level
Energy • Chemical • Industrial • Manufacturing
The Role
Manages global trade operations and compliance, including international trade processes, customs documentation, AES filings, import transactions, denied-party KPIs, audits, carrier compliance, dashboards, issue resolution, and process improvement projects. Partners with internal stakeholders and third-party logistics providers to maintain controls, improve systems, and ensure adherence to international trade laws and policies.
Summary Generated by Built In

Who are we?
At Calumet we deliver innovative specialty products trusted by companies across the globe. We are the foundation to everyday essential products that help millions of people live and thrive. We are headquartered in Indianapolis and have numerous production locations in the US. We are customer focused and utilize our values of collaboration and entrepreneurship to grow the business. We offer a dynamic, high-performance environment where team members can have real input and impact on our business. If you’re ready to roll up your sleeves, treat the business as if it is your own and add value accordingly, come see why we’re Calumet Proud!

PURPOSE:

The Global Trade Operations and Compliance (GTOC) Specialist will be responsible for maintaining standards and compliance according to international trade laws. This role will work closely with GTOC support staff, and leadership to enforce procedures to ensure integrity of internal controls and policies are being upheld. 

 

KEY OBJECTIVES AND RESPONSIBILITIES:

  • Work with various internal customers to spearhead improvements to Global Trade processes and various systematic upgrades. 
  • Generates regular KPI’s to increase awareness related to international activities, Denied Parties
  • Plan and execute internal audits and solution towards opportunities of improvement.
  • Manage projects from conception to launch, including kickoff, charter, schedule, and risks
  • Investigate and resolve issues (including potential issues identified in advance of shipment)
  • Maintains function specific related dashboards to guide performance review and areas of improvement opportunities
  • Maintain Non-Conformance Tracking for Carrier Compliance
  • Work with 3PL Global Trade division to ensure international documentation, AES filings, and import transactions flings
  • Other duties as assigned

 

REQUIRED EDUCATION/EXPERIENCES:

  • 5+ years’ experience working in International Logistics or Forwarding industry
  • Working knowledge of International Trade, Customs Compliance, Incoterms
  • Proficient computer skills with demonstrated experience in Microsoft Office

 

COMPETENCIES:

  • Able to trouble shoot/problem solve while still being flexible to business requirements
  • Ability to map out flow charts and write policies/processes
  • Knowledge of various legs of transportation such as Intermodal, Air, Ocean, Vessel
  • Working knowledge of MS Office and SAP/TM systems
  • Excellent Microsoft Office Skills, heavy emphasize on Excel or Power BI
  • Proven history of being a self-starter, innovative and results driven
  • Detail and process oriented
  • Tech savvy
  • Excellent communication skills
  • Business stakeholder drive
  • Problem-solving aptitude
  • Lean Focused
  • Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence

Salary and benefits commensurate with experience. We are an equal opportunity employer including disability and veteran and is committed to providing reasonable accommodations to individuals. If you require assistance or accommodation due to a disability, please contact our HR team at [email protected]. Requests for accommodations will not impact hiring decisions, and all information provided will be kept confidential.

All offers of employment are conditioned upon successfully passing a drug test

Skills Required

  • 5+ years of experience in international logistics or the freight forwarding industry
  • Working knowledge of international trade and customs compliance
  • Knowledge of Incoterms
  • Proficiency with Microsoft Office, including advanced Excel or Power BI experience
  • Working knowledge of SAP and transportation management systems
  • Knowledge of intermodal, air, ocean, and vessel transportation
  • Ability to troubleshoot problems, map process flowcharts, and write policies and procedures
  • Strong communication, stakeholder management, analytical, process-improvement, and problem-solving skills
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The Company
1,630 Employees
Year Founded: 1916

What We Do

Calumet manufactures, formulates, and markets specialty branded products for consumer-facing and industrial markets. Headquartered in Indianapolis, it operates 12 specialty product manufacturing and production facilities across North America, serving customers in more than 90 countries. Its businesses span Specialty Products and Solutions, Performance Brands, and Montana Renewables, with offerings including base oils, lubricants, greases, engineered fuels, waxes, and white oils.

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