About Tekmetric
Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better.
Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably.
Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset.
But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time.
Come build with us. Join the journey. Shape the future of auto repair.
Working the Tekmetric Way
At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together.
We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here.
We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders.
Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you.
At Tekmetric, great work happens anywhere, but great teams are built through intentional connection. We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.
What You’ll Do
We are seeking a GTM Systems Analyst to help operate, optimize, and scale the systems that support our Go-To-Market organization. This role is critical to ensuring our Sales, Marketing, and Customer Success teams operate efficiently, with trusted data and well-governed systems.
This role focuses on system stability, scalability, data integrity, and process consistency, while still enabling continuous improvement and evolution of our GTM motion.
- Own day-to-day administration and optimization of core GTM systems (e.g., Salesforce, marketing automation, customer success platforms, revenue/billing tools)
- Own system configuration, change management, and release processes to ensure reliability and minimize business disruption
- Establish and enforce data governance, system standards, and best practices across GTM tools
- Support the definition and maintenance of key GTM metrics, fields, and data models
- Analyze existing GTM processes to identify opportunities for automation, standardization, and efficiency
- Balance flexibility for the business with the need for system discipline and long-term scalability
- Act as a trusted partner for leaders by translating business strategy into system architecture and workflows
What You’ll Bring
- 8+ years of experience in GTM Systems, RevOps, Sales Ops, or Business Systems in a SaaS environment
- Strong understanding of GTM processes across Sales, Marketing, and Customer Success
- Proven ability to manage system changes, prioritize requests, and support multiple stakeholders
- Salesforce Admin Certification preferred.
- Experience with third-party integrations and installed packages.
- Strong understanding of Salesforce Sales Cloud, data management, and automation best practices.
- Ability to work cross-functionally with stakeholders to translate business needs into technical solutions.
- Excellent problem-solving and troubleshooting skills.
Why You'll Love Working With Us
Health & Wellness That Have You Covered:
- Enjoy the flexibility of remote work
- Competitive base salaries that reflect your value.
- Generous Paid Time Off, because we know you do your best work when you're well-rested.
- Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
- Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
- Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
Investing in Your Future (and Present):
- 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
- Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
- Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
- Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
- After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
- Keep growing with support for continuing education - we’re invested in your development.
Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities!
Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Top Skills
What We Do
The Tekmetric Shop Management System is an all-in-one solution that seamlessly combines industry-leading integrations and cutting-edge features that shop owners can’t find anywhere else. Tekmetric’s API also lets shops use other preferred integrations pending permission from shop owners to share their business data with other services. Key features such as customer profiles and notes, digital vehicle inspections, Tekmessage™ True Two-Way Texting, a job board, a tech board, and Tekmerchant™ Text-to-Pay seamlessly culminate to create a streamlined workflow makes life easier for everyone involved in the repair process.
Tekmetric champions transparency, integrity, innovation—and above all—a service-mentality that puts customers first. Founded in Houston, Texas in 2015, Tekmetric has been providing reliable, fast customer service to shops from day one. Even now that Tekmetric has grown to a team of 80+ people, our service philosophy of listening to customers has remained a core value. Thousands of shops across North America run on Tekmetric and lead the industry in customer care, shop profitability, and community involvement. Together, shop owners and the Tekmetric team are accomplishing their shared mission to Drive the Auto Repair Industry Forward.
Why Work With Us
We love to build, whether that means building our people, our processes, our technology, or relationships across the auto repair industry. If you’re the kind of person who finds joy in working with others to invent something new and push the boundaries of what’s possible, there’s a space for you on our team.
Come build with us!
