GTM (Operations)

Posted 2 Months Ago
San Francisco, CA, USA
In-Office
Junior
Artificial Intelligence • Information Technology
The Role
Own the operational workflow supporting Hyperbolic’s go-to-market team, including contract tracking, quote and order form preparation, CRM data quality, customer follow-up, support routing, invoicing coordination, and meeting preparation. The role suits an organized, proactive professional with 0–3 years of experience who is comfortable learning CRM systems, using AI tools to automate repetitive work, and ensuring customer and deal processes move through completion.
Summary Generated by Built In
Who We Are

Join us in putting the world’s compute behind the people building what comes next.
At Hyperbolic, we’re making global AI compute liquid. We bring fragmented, heterogeneous GPU capacity together into one unified, productive platform, making it easier to access, sell, resell, manage, and orchestrate the resources that power AI. For neocloud, we turn GPU capacity into productive infrastructure that delivers lasting value and accelerate their time to market.
We believe bold ideas deserve the computing power to become reality. We’re building toward a future where compute flows as freely as electricity, available when and where it’s needed, so builders everywhere can turn their most ambitious ideas into breakthroughs.
We’re looking for curious, driven people who take ownership, challenge assumptions, and care deeply about what they build. If you’re energized by hard problems and want to help shape how the world accesses AI, we’d love to build with you.

About the Role

Hyperbolic builds GPU infrastructure for teams training models and serving those models at production scale. Today one person holds together everything that makes a deal actually close: contract tracking, quote prep, CRM hygiene, customer follow-up, support routing, invoicing coordination, meeting prep. This role takes all of it. It's a rare seat as this one sits at the center of a small, fast-moving GTM team, with direct visibility into real contracts, real customers, and the CEO. You'll see how a revenue org actually works from the inside.

Two paths open up from here: move into closing deals, or build out the operations function itself, either path is earned by doing this job well.

Who You Are

  • Track contracts. Status, signatures, updates, what is stuck.

  • Prep quotes and order forms.

  • Fluency in Hubspot is preferred.

  • Own CRM data quality. Deals, contacts, companies, stages, close dates.

  • Respond to customers and follow up until things are closed.

  • Monitor support issues, route to the right engineer, and track to resolution.

  • Coordinate invoicing with finance.

  • Prep for customer meetings.

  • 0 to 3 years of experience; strong new grads are in scope.

  • Follow-through — nothing sits for three days.

  • Fluent with AI tools. If your instinct when handed a repetitive task is to automate it, this is your job.

  • Comfortable in a CRM, or obviously able to get comfortable fast.

  • You ask when you don't know. You do not guess on a customer contract.

Preferred Qualifications

  • Sales ops, revenue ops, deal desk, or business ops experience — a plus, not a requirement.

  • Familiarity with linear, quickbooks, hex, slack, claude, notion.

Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • 0 to 3 years of experience; strong new graduates are eligible
  • Strong follow-through and ability to ensure tasks are completed promptly
  • Fluency with AI tools and interest in automating repetitive tasks
  • Comfort working in a CRM or ability to learn one quickly
  • Willingness to ask questions and avoid guessing on customer contracts
  • Sales operations, revenue operations, deal desk, or business operations experience
  • Familiarity with HubSpot
  • Familiarity with Linear, QuickBooks, Hex, Slack, Claude, or Notion
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The Company
HQ: New York, NY
30 Employees

What We Do

At Hyperbolic, we’re building the leading open-access AI cloud. Access inference and compute at a fraction of the cost, and build AI applications without relying on centralized infrastructures. We invite builders, compute providers, researchers, and individuals to join us on this journey.

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