GTM Analyst

Say hello to opportunities.

 It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. 

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. 

This is where you and your skills come in. We’re currently looking for: GTM Analyst

Job Duties:

• Data-Driven Retention & Acquisition Business Insights: Leverage advanced data science and analytics to identify high-intent prospects for acquisition sales teams across diverse segments (SOHO to Enterprise). Translate complex data into actionable insights that enhance lead generation, pipeline growth, and new business opportunities.  Collaborate cross-functionally with Data Science, Customer Success Business Leaders, and Data & Engineering teams to inform data-driven strategies to reduce Churn & Downsell risk.

• Sales Enablement & Strategy Alignment: Serve as a bridge between analytics and sales strategy, using revenue intelligence to empower SDRs and BDRs to effectively engage prospects. Develop models and frameworks that optimize prospecting workflows using incumbent tool.

• Tool Expertise & Reporting: Create visual dashboards and detailed reporting using Tableau or PowerBI to track lead performance, SDR/BDR outreach effectiveness, and overall acquisition metrics. Drive insights specifically from incumbent tool prospecting efforts, analyzing AI SDR agent performance across open rates, meetings booked, pipeline created, response rates, and customer sentiment. Identify common traits of top-performing industries and segments to refine prospect targeting and engagement strategies.

Desired Qualifications:

• Minimum of a bachelor’s degree, preferably in data science, analytics, or a related field. Strong analytics background with practical experience in B2B SaaS or similar consulting experience; telecommunications/unified communications industry experience preferred. Proficiency in SQL, Tableau, PowerBI, and data analysis, complemented by solid business acumen. A high-performing individual with strong character, work ethic, and resilience. 

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s Product and Technology team is the engine that drives our success. From Engineering and UX/UI to Product Management and CloudOps, this is the place where the biggest ideas in cloud communications are imagined, developed, and delivered. You’ll help create and deploy products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral Product and Technology is the perfect environment to dream, produce and share your ideas with the world. 

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, California, the compensation range for this position is between $77,350 and $110,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.