GSC Workforce Development Specialist

Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
This role plays a critical part in building workforce capability, maintaining training compliance, and ensuring employees have the resources they need to succeed. The workforce growth group collaborates closely with company executives to build effective learning experiences, support operational readiness, and drive continuous improvement across the organization. We are committed to developing talent, enabling growth, and delivering high-quality training and documentation programs that help our teams perform at their best.
The Workforce Development (WD) Specialist - Training & Documentation Administration develops, maintains, and improves educational materials. They also improve documentation processes that support workforce preparation and adherence to requirements. This role combines training program administration, technical writing, data analysis, project management, and collaborator engagement to ensure team members have the knowledge, tools, and resources needed to succeed. The ideal candidate is highly organized, collaborative, and comfortable employing AI-enabled tools to improve efficiency and program outcomes.
Responsibilities:

• Develop and maintain training curricula, learning resources, certification requirements, and assessments to support workforce readiness and compliance
• Partner with business leaders and subject matter experts to identify training needs, manage documentation updates, and support operational priorities
• Build, review, and govern established operational guidelines, work instructions, training materials, and related controlled documentation
• Analyze training and operational data to develop dashboards, metrics, reports, and insights for key stakeholders
• Lead or support workforce development programs and cross-functional projects, including planning, implementation, communication, continuous improvement, and AI-assisted process optimization

Minimum Qualifications:

• Bachelor's degree or equivalent experience in Human Resources, Organizational Development, Education/Adult Learning, Business Administration, Psychology, Behavioral Sciences, or a related field
• demonstrated ability in workforce development, talent development, training, learning and development, change management, or performance improvement initiatives
• Experience creating and maintaining training programs, learning content, work instructions, standard operating procedures, or related documentation
• Experience analyzing data and developing reports, dashboards, or metrics to support business decisions
• Proficiency with Microsoft Office applications and AI-enabled tools used for content development, process improvement, and productivity

Preferred Qualifications:

• Master's degree in Organizational Development, Human Resources, Education, or a related field
• Professional certifications such as SHRM-CP, SHRM-SCP, ATD Associate Professional in Talent Development (APTD), ATD Certified Professional in Talent Development (CPTD), Certified Workforce Development Professional (CWDP), or Instructional Design certifications
• Experience managing workforce development, learning, engagement, or organizational effectiveness programs
• Experience leading cross-functional projects and implementing continuous improvement initiatives
• Experience leveraging AI tools, including large language models (LLMs), Cloud Assist, or similar AI-enabled solutions to support training, documentation, and knowledge management programs

"The specified role does not encompass the following responsibilities: Finalization of sales agreements or the execution of sales contracts is prohibited. The role also does not carry the authority to make definitive decisions regarding contracts, be it their conclusion or termination. Furthermore, the role is not designed to involve participation in pricing negotiations or the authorization of contracts. These activities fall beyond the permissible duties of the position."
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
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