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We help small teams power big businesses.
The Role
Proactively engage inbound trial prospects, conduct discovery, craft personalized customer journeys, demonstrate product value, collaborate with sales to close deals, and optimize trial-to-paid conversion through consultative selling.
Summary Generated by Built In
As a Growth Sales Representative, you won't just be closing deals; you’ll be a key partner in helping businesses thrive. You'll proactively engage with prospects who have expressed interest in ActiveCampaign, acting as a trusted advisor to uncover their unique challenges and craft a perfect customer journey tailored to their needs. This isn't just about making a sale; it's about shaping a prospect's experience and directly impacting their success, turning their interest into a long-term partnership with ActiveCampaign.
On a typical day, you might:
- Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase.
- Sales Partnership: Collaborate with the sales team to provide the necessary information and assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise.
- Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals.
- Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion.
- Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively.
The ideal candidate will bring:
- Fluent in English, and Portuguese speaking, reading comprehension, and writing skills required. Spanish is a nice-to-have.
- 1-3 years of hands-on experience in a customer-facing role (Sales/Success experience preferred, as the role involves managing a pipeline and multiple inbound channels).
- A commitment to achieving results and a history of taking initiative to drive success.
- A proven ability to address challenges, objections, and obstacles.
- Strong written and verbal communication skills.
- Experience using technology and software tools, as the role involves showcasing the product and using internal systems.
- An understanding and experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions.
- The ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs.
- Familiarity with the SaaS/Martech industry, including an understanding of key trends and knowledge of the competitive landscape.
- Experience using Customer Relationship Management (CRM) systems and other sales automation tools.
- Strong time management skills.
- A willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge.
- A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, but not required.
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance.
-Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Skills Required
- Fluent in English and Portuguese (speaking, reading, writing)
- Spanish language skills
- 1-3 years of hands-on experience in a customer-facing role
- Sales or Customer Success experience
- Proven ability to handle challenges, objections, and obstacles
- Strong written and verbal communication skills
- Experience using CRM systems and sales automation tools
- Experience using technology/software tools and showcasing product
- Customer-centric mindset and ability to tailor solutions
- Ability to adapt to evolving commercial strategies and market conditions
- Familiarity with the SaaS/Martech industry and competitive landscape
- Strong time management skills
- Willingness to continuously learn and stay updated on product and industry
- Bachelor's degree in Business, Marketing, Communications or related field
ActiveCampaign Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ActiveCampaign and has not been reviewed or approved by ActiveCampaign.
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Healthcare Strength — Health coverage is portrayed as comprehensive, spanning medical, dental, vision, mental‑health support, and telemedicine, with an option noted for a fully covered HDHP. Wellbeing resources like an EAP and Calm subscription complement core coverage.
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Leave & Time Off Breadth — Open/unlimited PTO, Volunteer Time Off, and a paid sabbatical after five years indicate a wide range of time‑off options. Hybrid/remote flexibility and work‑from‑home support reinforce the usability of these policies.
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Equity Value & Accessibility — Equity is granted at hire broadly, positioning ownership as a standard element of total compensation. This signals accessible participation in company value creation alongside salary and benefits.
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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