About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade’s Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction. Accolade consistently receives consumer satisfaction ratings over 90%. For more information, visit accolade.com.
# About Accolade
Accolade (Nasdaq: ACCD) provides millions of people and their families with an exceptional healthcare experience that is personal, data driven and value based to help every person live their healthiest life. Accolade solutions combine virtual primary care, mental health support and expert medical opinion services with intelligent technology and best-in-class care navigation. Accolade's Personalized Healthcare approach puts humanity back in healthcare by building relationships that connect people and their families to the right care at the right time to improve outcomes, lower costs and deliver consumer satisfaction.
# Growth Product Management Intern
The Growth Product Management team at Accolade focuses on optimizing user engagement and driving conversion across our digital health platform. We are seeking an analytical and creative intern to help drive experimentation and analysis that increases member adoption of our clinical services and partner solutions. This role presents an exceptional opportunity to learn product management in healthcare while making a meaningful impact on how people access and experience care.
## A day in the life…
* Partner with the Product Lead for Conversions to design and analyze A/B tests aimed at increasing appointment bookings and clinical engagement
* Collaborate with UX researchers and designers to identify friction points in the user journey and propose solutions
* Work with analytics teams to develop dashboards and metrics that track key conversion funnels
* Support the development and optimization of cross-sell/upsell experiences for partner digital health solutions
* Participate in agile ceremonies with UI and Services engineering teams to shepherd growth experiments
* Document experiment results and share insights with stakeholders
* Contribute to a capstone project with other interns, culminating in a presentation to senior leadership
* Learn product management best practices through structured mentorship and hands-on experience
## What we are looking for…
* Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Analytics, or related field
* Strong analytical skills with experience in data analysis and experimentation
* Basic understanding of product analytics tools (e.g., Amplitude, Mixpanel) and A/B testing concepts
* Excellent communication skills and ability to collaborate across multiple teams
* Interest in healthcare technology and improving the patient experience
* Basic understanding of UI/UX principles and conversion optimization
* Familiarity with agile development methodologies
* Experience with SQL, Python, or R is not required but a plus
## You'll have the opportunity to...
* Work on meaningful projects that directly impact healthcare access and outcomes
* Gain hands-on experience in growth product management and conversion optimization
* Learn from experienced product leaders and cross-functional teams
* Present findings and recommendations to senior leadership
* Participate in intern events and networking opportunities
* Potential pathway to full-time opportunities upon graduation
## Benefits
* Competitive internship compensation
* Flexible working arrangements
* Access to learning and development resources
* Participation in company events and culture
* Mentorship from experienced product managers
* Real-world product management experience
* Networking opportunities across the organization
## Our people are the Heart of Accolade
Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:
* Member Obsessed: For everything we do, we ask ourselves: Is this going to make our member's life measurably better?
* Be Fearless: We think differently. We do what's never been done. We are reinventing healthcare every step of the way.
* Stronger Together: We honor the differences among one another and know that our unique perspectives drive us forward.
* Genuine Care: We care deeply about the human beings we work with and serve. We have each other's back.
* Embrace Reality: We bring the data, tell the truth, and trust each other.
* Relentless Execution: We operate with a bias for action. Take initiative, move fast & have fun.
Our people are the Heart of Accolade
Together, we are building a great and enduring business that truly makes an impact. At Accolade, we are committed to building a workplace where all can grow and thrive. We do this by living our core values:
Member Obsessed
For everything we do, we ask ourselves: Is this going to make our member’s life measurably better?
Be Fearless
We think differently. We do what’s never been done. We are reinventing healthcare every step of the way.
Stronger Together
We honor the differences among one another and know that our unique perspectives drive us forward.
Genuine Care
We care deeply about the human beings we work with and serve. We have each other’s back.
Embrace Reality
We bring the data, tell the truth, and trust each other.
Relentless Execution
We operate with a bias for action. Take initiative, move fast & have fun.
Accolade is committed to being a company that embraces a hybrid work environment where employees can enjoy the best of both worlds - the flexibility to work from home and the opportunity to have a common place to connect, collaborate, and innovate with others in-person. Our hybrid work model requires that employees who live within 40 miles of an Accolade office are required to be in the office for at least two days during the work week. Accolade will provide reasonable accommodation to qualified employees with disabilities or for a sincerely held religious belief.
Accolade is an Equal Opportunity and Affirmative Action Employer committed to advancing an inclusive environment for all qualified applicants and employees. We provide employment opportunities, without regard, to any legally protected status in accordance with applicable laws in the US. We are committed to help ensure you have a comfortable and positive interview experience.
Accolade, Inc., PlushCare, Inc., and Accolade 2ndMD LLC will never ask you to pay to get a job. Anyone who does this is a scammer. Further, we will never send you a check and ask you to send on part of the money or buy gift cards with it. These are also scams. If you see or lose money to a job scam, report it to the Federal Trade Commission at ReportFraud.ftc.gov. You can also report it to your state attorney general.
To review our policy around data use, visit our Accolade Privacy Policy Page. All your information will be kept confidential according to EEO guidelines.
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What We Do
Accolade connects the widest array of personal health data and programs to present a single point of entry to the most effective health and benefits resources, using a unique blend of compassionate advisors, clinical experts and intelligent technologies.
Why Work With Us
We are a team that wants to make a difference in the world. This can be felt in the relationships we build with our members, and in the innovations we bring to healthcare. You won’t find egos or office walls here. Just people who believe in honesty, doing the right thing, making an impact, and having fun.
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