Growth Ops Intern

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Paris, Île-de-France, FRA
In-Office
Internship
Fintech • Software • Financial Services
The Role
Support Qonto’s Growth Operations team by maintaining Salesforce workflows and reliable data, investigating recurring process blockers, documenting solutions, building dashboards and reports, and contributing to cross-functional growth initiatives. The role offers exposure to CRM, paid acquisition, website tracking, data analytics, marketing automation, and generative AI while supporting Sales, Partnerships, and Customer Success.
Summary Generated by Built In

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join Qonto's Growth Operations team as an intern and help drive key initiatives to empower growth channels through best-in-class marketing automation, MarTech tools, revenue products, and generative AI. Under Hugo's leadership, you'll enhance operational efficiency by streamlining processes, centralising marketing data, and supporting cross-functional projects crucial to our growth strategy.
What you'll do
  • Support Sales, Partnerships, and Customer Success by maintaining clear workflows, reliable data, scalable processes in Salesforce, and gradually learn how information flows across the full Growth stack.
  • Spot recurring blockers, dig into root causes, contribute to lasting solutions, and document everything so the team gets stronger each time a problem is solved.
  • Help build dashboards, reports, and insights that give teams more confidence in their pipeline, performance, and next actions.
  • Explore broader Growth Ops topics such CRM, Paid Acquisition, website tracking, data analytics, and build a real understanding of how a Growth engine works end to end.

  What we're looking for
  • Curious about tools and data: You've used a CRM, a data tool, or similar platforms. Salesforce experience is a plus, but genuine curiosity about how systems work matters more.
  • Organized and resourceful: You juggle parallel requests without dropping the ball, explore options before asking for help, and document what you learn.
  • Service-minded: You take pride in making things work for others and follow through on what you commit to.
  • AI-fluent: You use AI to move faster and stay critical about the output.
  • Fluent in English: You can work and communicate in English every day.
About your future manager
Your future manager, Hugo, operates remotely and heavily emphasizes building team resilience and cross-functional capabilities. He expects his team members to develop a breadth of knowledge across multiple domains rather than remaining siloed in just one. Hugo highly values curiosity and a strong willingness to learn, and he is deeply committed to investing in his team's professional development to help them grow into well-rounded experts.
 
 
At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.

Perks

    Flex your schedule. Work from home up to 2 days a week with our hybrid policy.

    Stay active. Gympass gives you access to 3,000+ sports and wellness partners.

    Eat well. Lunch card, 50% on us.

    Get around. 50% of the cost of your public transportation pass is covered.

    Enjoy the rest. Team events, snacks, and beverages.

    Take time off. 1 paid day off per month, no questions asked.

    Be yourself. An inclusive, supportive environment where everyone belongs.

At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.
 
By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
 
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On average, our hiring process lasts 15 working days, with 3 steps:
  • Interview with our recruiter
  • Interview with your future mentor/manager
  • Case Study debrief
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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])

Skills Required

  • Experience using a CRM, data tool, or similar platform
  • Salesforce experience
  • Ability to manage parallel requests in an organized and resourceful manner
  • Service-minded approach with reliable follow-through
  • Ability to use AI effectively while critically evaluating its output
  • Fluency in English for daily communication and work

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The Company
HQ: Paris
1,629 Employees
Year Founded: 2016

What We Do

Qonto is the leading European business finance solution. It simplifies everything from everyday banking and financing, to bookkeeping and spend management. Qonto energizes SMEs and freelancers so that they can achieve more. A few figures about Qonto: - Alexandre Prot and Steve Anavi launched Qonto in July 2017 - Qonto’s international team is growing fast and we are actively hiring! - Hundreds of thousands of customers in Europe are already using Qonto - €622m raised with VCs and business angels including Valar, Alven, the European Investment Bank, Tencent, DST Global, Tiger Global, TCV, Alkeon, Eurazeo, KKR, Insight Partners, Exor Seeds and Gaingels. Legal Notice: ?? https://legal.qonto.com/en ?? https://legal.qonto.com/fr ?? https://qonto.com/de/imprint ?? https://legal.qonto.com/es ?? https://legal.qonto.com/it

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