Jobs at Qonto

Manage a large, high-volume B2B portfolio to drive activation, retention, and revenue using CRM alerts, AI dashboards, and targeted commercial campaigns. Balance reactive support with proactive outreach and help build scalable portfolio playbooks.

Manage KYB/KYC lifecycle for German business customers: perform periodic re-reviews, request documentation via email/chat/phone, remediate data gaps, identify process and tooling issues, and maintain internal knowledge in Notion AI. Handle compliance-sensitive cases with precision and collaborate with legal/regulatory stakeholders.

As a Senior Backend Engineer, you will design, develop, and maintain applications, ensuring quality and scalability while mentoring other engineers on technical leadership within cross-functional teams.

Support Northern Europe website PM by coordinating cross-functional product launches, owning localization for Germany and the Netherlands, driving page revamps to improve conversion, managing timelines and stakeholder communications, and using AI and data to measure impact and streamline workflows.

As a Zendesk Administrator at Qonto, you will enhance the Zendesk ecosystem by improving governance, optimizing workflows, collaborating with stakeholders, and contributing to the Zendesk roadmap for operational efficiency.

Lead the Business Development for Central Europe at Qonto, focusing on partnerships and sales strategies to enhance revenue and market presence. Build high-performing teams and manage key business models end-to-end in Germany and Central Europe.

Serve as the dedicated financial partner to VP Upmarket and Country Director, own Portugal FP&A, consolidate global revenue performance, challenge business metrics, and build scalable AI-driven automation and financial models to inform strategic decisions and reporting.

Lead end-to-end ML product roadmaps and initiatives (e.g., Attachment Matcher, Transaction Categorizer). Collaborate with data scientists, engineers, and stakeholders to define, deliver, and monitor ML solutions that drive measurable business value for SMEs across Qonto's platform.

Own financial performance for Product, Tech, and Ops by partnering with senior stakeholders, converting analysis into clear recommendations, automating reporting and forecasting with internal AI tooling, and managing cross-functional delivery end-to-end.

Build and run Qonto's French VIP ambassador and loyalty programme: organise events and personalised experiences, manage VIP segmentation in CRM and Google Sheets, drive client participation, collect qualitative feedback, and contribute to content and social media production for customer loyalty.

Lead complex, cross-functional operations initiatives end-to-end while designing governance, success metrics, and measurement frameworks. Combine ~70% project leadership with ~30% analytics: build dashboards, run deep-dives, partner with Finance on forecasts, and hand over to BAU. Drive senior stakeholder alignment and use AI and BI tooling to prove impact.

Own a pipeline for newly created businesses: run discovery calls, recommend and close relevant Qonto plans and add-ons, manage opportunities in Salesforce, maintain high-volume outreach cadence, and share feedback to help shape the Account Growth playbook.

Lead the German accounting product roadmap end-to-end: define strategy, ship features with engineers and designers, master German accounting and the DATEV ecosystem, leverage AI tools to automate workflows, and operate a high-autonomy squad to deliver value for SMEs and accountants.

Own and lead Qonto's website product across eight European markets: set vision and roadmap, optimise conversion funnels, run rigorous experimentation, design user journeys and squad operating models, and hire/coach a team of 7+ Website Product Managers to drive measurable growth outcomes.

Perform PEP, sanctions, and adverse media screenings using World-Check One and ComplyAdvantage; investigate and resolve transaction screening alerts; document cases with complete audit trails; collaborate with cross-functional teams to improve processes and tool calibration; contribute to compliance projects and maintain timely, high-quality case management.

Design and maintain scalable learning programmes in Sana, facilitate workshops (including Manager Academy), coach employees using Lean principles, create self-serve content, and partner with managers and internal experts to align learning with business needs.

As a Junior AML/CFT Officer, you will identify and investigate suspicious activities, analyze financial documents, communicate with customers, and support various teams to ensure compliance with anti-money laundering regulations.

Monitor and analyze transactions to detect and prevent scams, phishing, and account takeover; investigate fraud cases; assess onboarding and product risks; implement preventive measures across payments and financing; collaborate with Risk and AML teams while maintaining customer satisfaction and operational efficiency.

Own and scale Qonto's partnerships channel by designing and shipping automation across the partner lifecycle. Diagnose inefficiencies, build POCs, manipulate data, create AI agents, and lead cross-functional delivery to drive acquisition and partner engagement across European markets.

Support Qonto's Social Media and CRM newsletter: create short-form video and graphic content, write copy, scout creators, amplify events, manage community interactions, and build/send customer newsletters in the CRM while coordinating with Growth, Product and CRM teams.