Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account Management - Financial Institutions
We are looking for an Account Manager to join the Financial Institutions team in France.
In this role, you will be responsible for managing and growing strategic relationships with key banking partners, supporting both the protection of existing business and the development of new opportunities. You will act as a trusted partner to clients and a key internal orchestrator, ensuring the delivery of Mastercard's full value proposition across products, services, and marketing.
The role combines commercial ownership, relationship management, and strategic execution in a fast-moving and highly competitive market.
Key Responsibilities
Account Management & Commercial Growth:• Manage day-to-day relationships with assigned financial institution clients• Protect and grow existing business (cards, volumes, revenues, services)• Identify and execute new business opportunities• Contribute to contract renewals and renegotiations
Client Engagement & Relationship Development:• Build strong relationships with key stakeholders• Elevate discussions to senior levels• Act as the voice of the client internally
Value Proposition & Strategic Positioning:• Build differentiated value propositions• Support strategic narratives• Translate capabilities into client value
Cross-functional Collaboration:• Coordinate with Product, Services, Marketing, Finance, Legal• Orchestrate internal resources
Performance Management & Execution:• Monitor KPIs and performance• Deliver client reviews• Contribute to account plans
All About You - Experience• Experience in account management, sales, or relationship management• Strong understanding of financial institutions and payments ecosystem• Experience managing complex client relationships
Skills & Competencies• Strong commercial mindset• Excellent relationship-building and influencing skills• Ability to translate complex concepts into clear narratives• Strong cross-functional collaboration• Analytical mindset• Understanding of payments, cards, or fintech ecosystems• Exposure to contract negotiations and deal structuring• Knowledge of the French banking landscape
Personal Attributes• Client-centric and results-driven• Strong communication and storytelling skills• Comfortable in a fast-paced environment• Team player
What We Offer• Strategic, high-impact role• Exposure to top-tier banking clients• Collaborative environment• Growth opportunities
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Skills Required
- Experience in account management, sales, or relationship management
- Strong understanding of financial institutions and the payments ecosystem
- Experience managing complex client relationships
- Strong commercial mindset
- Excellent relationship-building and influencing skills
- Ability to translate complex concepts into clear narratives
- Strong cross-functional collaboration skills
- Analytical mindset
- Understanding of payments, cards, or fintech ecosystems
- Exposure to contract negotiations and deal structuring
- Knowledge of the French banking landscape
Mastercard Compensation & Benefits Highlights
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Strong & Reliable Incentives — Bonuses and financial incentives are often viewed as robust and dependable, with annual bonus structures cited as a major perk. Feedback suggests high bonus targets tied to organizational levels enhance overall pay satisfaction.
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Retirement Support — 401(k) matching and broader retirement contributions are consistently highlighted as standout strengths. Feedback suggests these programs materially elevate total compensation value.
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Leave & Time Off Breadth — Paid time off is described as generous, complemented by holidays, personal time, and other leave programs. Feedback suggests the breadth of time-off benefits adds significant perceived value to the package.
Mastercard Insights
What We Do
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Why Work With Us
We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.
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