Growth Ops Engineer — Salesforce

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75.

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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Join us as a Growth Ops Engineer (Salesforce) to design, build, and improve the systems that enable Qonto's Growth teams to operate efficiently and scale across 8 European markets. You'll turn complex business needs into scalable technical solutions — in a fast-evolving, AI-driven environment. You will report to Julien, Salesforce Lead.

➡️ What you'll do

• Analyse and solve business problems end-to-end: Dig into root causes, break topics into actionable steps, and implement solutions across Salesforce, Segment, and data tools — no hand-holding required.
• Build scalable Salesforce solutions: Design and develop robust features using Apex and LWC, automations, and integrations that directly improve performance for Sales, Partnerships, and Account Management teams.
• Own high-impact topics end-to-end: Take full ownership of your scope, ship solutions with measurable business impact, and partner closely with PMs and Growth teams on delivery quality.
• Own the stack's reliability: Ensure production quality and maintainability — audit, clean, and document what you build so the system stays solid as Qonto scales.
• Leverage AI to optimise the growth engine: Use LLM models and AI tooling to automate workflows, improve revenue generation, and boost operational efficiency across the growth stack.

➡️ What we're looking for

• Salesforce engineering experience: Hands-on experience building solutions with Apex and LWC in a production Salesforce org. You've shipped real features, not just configured flows.
• Architecture mindset: You design scalable, maintainable systems and make sound technical decisions beyond quick fixes. Strong data modelling skills — efficient object models, clean relationships, data integrity at scale.
• Business understanding: You know how Sales, Partnerships, and Account Management teams work. You design solutions that maximise the value users get from every feature you ship.
• Independent problem-solver: You identify root causes, structure solutions independently, and move things forward without waiting to be told what to do.
• AI fluency: You use LLM models and AI development tools daily. You're comfortable automating your own workflows and experimenting with new approaches.

➡️ What we can offer you

• A role at the heart of Qonto's growth engine: Growth Ops Engineering drives revenue and operational efficiency directly. Your work has measurable business impact.
• Technical depth meets business challenges: Salesforce, MarTech stacks, data tooling, and AI topics — a rare mix that accelerates both technical and strategic growth.
• An AI-first team culture: The team runs on different LLM models, maintains dedicated AI development guidelines, and actively experiments. You'll be encouraged to automate yourself into better problems.
• A profile that goes beyond Salesforce: You'll leverage a broad, evolving toolstack to solve growth and ops challenges — not limited to a single ecosystem.

➡️ Your future manager

Your manager will be Julien, Salesforce Lead.

• His path? 6+ years at JobTeaser, where he grew from Salesforce Administrator to Tech Lead to Lead Salesforce, managing a team of 5 and owning the development roadmap. Then Senior Operations Manager at Libeo (B2B payments fintech) before joining Qonto in 2024 as Salesforce Lead. Paris School of Business graduate (Master's in Audit & Expertise Comptable).
• What does he bring to the team? Deep Salesforce technical expertise combined with a business-oriented mindset — he's built and scaled Salesforce orgs from admin level to architecture. No micro-management: he enables autonomy, encourages real problem-solving, and helps you build solutions that last.