Growth Market Leader - Region 1300

Posted Yesterday
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85040-8814, Phoenix, AZ, USA
In-Office
Senior level
Food
There's pride in every Whataburger.
The Role
Leads operations across 8–12 Whataburger restaurants generating more than $30 million annually. Owns market P&L, growth, operational excellence, guest experience, food quality, and leadership development. Coaches Operating Partners, builds talent pipelines, drives company initiatives, analyzes operational metrics, and serves as a community brand ambassador. Requires extensive local and long-distance travel, flexible hours, and occasional nights and weekends.
Summary Generated by Built In

Welcome to Whataburger Careers!

Our Flavor — About Whataburger

Whataburger isn’t just a restaurant — it’s a place where pride, care, love, and bold flavor come to life. Since 1950, we’ve been making a difference in the communities we serve by putting heart into every order and integrity into every opportunity.

As a Market Leader in Operations, you’ll lead 8-12 restaurants generating over $30M in annual revenue — and guide hundreds of Family Members (employees). You’ll serve with heart, move the brand forward boldly, and build a culture where people grow and win as one.

Your Recipe for Impact — What You’ll Do

You’ll bring Whataburger’s vision to life across your market. You’ll lead multi‑unit operations by setting performance expectations, driving operational excellence, and ensuring each restaurant delivers outstanding guest and Family Member experiences. You’ll Make a Difference through strategic planning, problem‑solving, and guiding Operating Partners to meet and exceed goals.

You’ll Serve with Heart by coaching and developing leaders at all levels — using a teaching‑driven, relationship‑first approach to build capability, confidence, and cultural strength. You’ll Win as One through strong partnership and influence, collaborating across teams to execute company initiatives and maintain alignment with brand standards.

And you’ll Move Forward Boldly by identifying opportunities, initiating change, and inspiring teams to adapt quickly in a fast‑moving environment. You’ll model Whataburger’s values daily and set the tone for operational discipline, accountability, and a strong people‑first culture.

Day‑to‑Day Ingredients — Responsibilities

  • Lead strategy and performance

  • Own market P&L, growth, and operational excellence

  • Role model, develop and coach inspirational leadership to uplift teams and elevate performance

  • Champion guest experience and food quality at scale

  • Cultivate a culture where Family Members thrive and grow

  • Serve as a brand ambassador in your communities

What You Bring to the Table — Must‑Have Experience

  • 8+ years of multi-unit leadership in the QSR or hospitality industry

  • Demonstrated skill in influencing, coaching, communication, and change leadership.

  • Strong capability in strategic planning, prioritization, time management, and decision‑making.

  • Experience analyzing sales, labor, food safety, and operational metrics.

  • Bachelor’s degree or equivalent experience.

  • Experience developing talent pipelines and succession plans.

  • Background in high‑growth, multi‑state, or franchise operations.

  • Advanced proficiency with operational systems, reporting tools, or portfolio management.

The Sauce — Pay & Perks

  • Very competitive salary + bonus

  • Opportunity to earn equity (Incentive Units)

  • Company Vehicle

  • Health, dental, vision, and 401(k) with $1/$1match up to 4%

  • Generous PTO benefits

  • Leadership and development programs

  • A high-impact role in an iconic brand that’s just getting started

Where & How You’ll Work

  • Multi-market regional oversight - must be able to travel both locally and long distances (including air and overnight travel), to worksites, meeting sites, and other locations

  • Full-time, flexible hours (some nights/weekends)

  • Must be able to report to work timely and as required by operational/business needs

  • Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record check that adheres to the Whataburger standards

  • No conflicting business ownership interests

What It Takes, Physically

  • Must be able to lift up to 15 pounds

  • Must be able to stand and sit for extended periods of time

  • Must be able to read (reports, e-mails, menu board, receipts, etc.)

  • Must be able to use computers, telephones, and office equipment

Why Whataburger?

  • Lead a $30M+ region and impact hundreds of family members (employees)

  • Be part of a brand where internal promotion is served up as much as our #1 Whataburger

  • Shape a legacy that’s still growing — with you at the table

Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to www.dhs.gov/E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security.

*Eligibility rules may apply

4610 S 48Th St Phoenix AZ 85040-8814

Skills Required

  • 8+ years of multi-unit leadership experience in the QSR or hospitality industry
  • Demonstrated influencing, coaching, communication, and change leadership skills
  • Strategic planning, prioritization, time management, and decision-making capabilities
  • Experience analyzing sales, labor, food safety, and operational metrics
  • Bachelor's degree or equivalent experience
  • Experience developing talent pipelines and succession plans
  • Background in high-growth, multi-state, or franchise operations
  • Advanced proficiency with operational systems, reporting tools, or portfolio management
  • Ability to travel locally and long distances, including air and overnight travel
  • Valid driver's license and successful Motor Vehicle Record check
  • No conflicting business ownership interests
  • Ability to work full-time with flexible hours, including some nights and weekends
  • Ability to lift up to 15 pounds and stand or sit for extended periods
  • Ability to use computers, telephones, and office equipment

Whataburger Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Whataburger and has not been reviewed or approved by Whataburger.

  • Healthcare Strength Healthcare coverage is positioned as robust, with multiple medical options, dental and vision, telehealth access, and added mental-health and chronic-condition programs. The package also includes disability options and an Employee Assistance Program with counseling support.
  • Retirement Support Retirement support includes access to a 401(k) with an employer match and potential profit-sharing, with eligibility tied to service requirements. This creates a tangible long-term savings component beyond hourly wages.
  • Career-Linked Recognition & Rewards Career upside is emphasized through performance incentives and a management track that can reach materially higher total compensation, including six-figure potential at the Operating Partner level. Scholarships, education assistance, and prize-based programs add non-wage recognition tied to participation and development.

Whataburger Insights

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The Company
HQ: San Antonio, Texas
23,707 Employees
Year Founded: 1950

What We Do

On Aug. 8, 1950, an adventurous and determined entrepreneur named Harmon Dobson opened up the world’s first Whataburger on Ayers Street in Corpus Christi, Texas. He had a simple goal: to serve a burger so big it took two hands to hold and so good that after one bite customers would say, “What a burger!” He succeeded on both counts and turned that one little burger stand into a legend loved throughout Texas and the South. Today, each and every Whataburger is made to order, right when it’s ordered. And they’re still made with 100 percent pure, never-frozen beef and served on a big toasted five-inch bun with all “the extras” to suit your taste. Grilled jalapeños, extra bacon, three slices of cheese, no tomatoes, extra pickles? No problem. Your Whataburger will be made just like you like it, 24 hours a day, seven days a week. Whataburger’s following has grown exponentially in its more than 75-year history, thanks to a number of features, including its famous burgers and growing list of menu items, its iconic orange-and-white-striped restaurants and its famous Fancy Ketchup. Whataburger is more than a burger chain. It’s a place that feels like home to more than 51,000 employees, called Family Members, and millions of customers. It’s a brand built on pride, care and love. It’s a place people count on in their communities. It’s a place where goodness lives. So now with more than 1,100 Whataburger restaurants across 16 states stretching from Las Vegas to the Carolinas, road-trippers and hometown folks alike continue gathering under the big orange-and-white roofs for fresh, made-to-order burgers and friendly service.

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