Growth Manager - Italy

Job Title: Mozaik Market Growth Manager (Italy)
Location: Italy
Contract: Permanent, Full Time

About Us 

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. 

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. 

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology. 

Job Overview:

Mozaik Software is a global leading provider of manufacturing solutions for the custom cabinet industry. Our software offers end-to-end solutions for planning, designing, visualizing, and manufacturing cabinetry projects, optimizing production on CNC machinery.

We are hiring a Italy-based Market Growth Manager to establish and grow Mozaik’s presence in the Italian market. This is a hands-on, multi-disciplinary role combining sales, presales, training, and market development.

Italy is a mature and design-led market with high expectations around quality, workflow sophistication, and vendor credibility. Success in this role requires someone who is trusted in conversation, commercially confident, and capable of representing Mozaik as a serious, long-term solution.

You will act as a key local representative of the Mozaik brand, building confidence with customers, partners, and industry stakeholders.

Mission:

Grow Mozaik’s footprint in Italy by building trust, converting high-quality prospects, and delivering a consistently high standard of onboarding, training, and customer experience.

Key Responsibilities:

Sales & Presales

• Lead consultative presales discussions and software demonstrations in Italian
• Clearly articulate Mozaik’s value proposition to cabinet makers, furniture manufacturers, and interior fit-out businesses
• Address objections with credibility and confidence, positioning Mozaik as a trusted long-term solution.
• Guide prospects from initial interest through trial and into paid adoption

Onboarding & Training

• Onboard customers during the trial period and guide them to first value
• Deliver structured paid training sessions to customers
• Teach customers how Mozaik works and how to apply it effectively in their business
• Act as the primary local point of contact during early customer adoption

Market & Partner Development

• Build and maintain relationships with local CNC machinery vendors, hardware suppliers, and industry partners
• Attend and participate in joint demo days, partner events, and cross-marketing activities
• Network actively within the Italian cabinet manufacturing industry
• Represent Mozaik at local trade shows and industry events, delivering live product demonstrations

Content & Brand Representation

• Ensure Mozaik is represented professionally and consistently in the Italian market
• Contribute to local-language content, demos, and customer stories as required
• Adapt messaging appropriately for the local market while aligning with global positioning

Organisation & Reporting

• Self-manage time effectively across sales, training, and market activities
• Maintain accurate CRM records, notes, and forecasts
• Provide regular updates on pipeline, activity, and market feedback

Qualifications & Experience:

Required

• Fluent Italian and fluent English (spoken and written)
• Experience in the cabinet making, joinery, or CNC manufacturing industry
• Strong understanding of CNC machinery, production workflows, and shop-floor realities
• Confident communicator who can hold their own in technical and commercial conversations
• Comfortable running software demonstrations and training sessions
• Organised, self-directed, and able to manage a broad scope of responsibilities
• Experience with Mozaik or comparable cabinet design and CNC manufacturing software, such as Cabinet Vision, imos, TopSolid, Alphacam, Pytha, WoodCAM, or similar furniture and CNC solutions
• Previous experience in sales, presales, training, or technical consulting roles
• Existing network within the Italian cabinet manufacturing or CNC ecosystem
• Experience representing a growing or emerging brand in a local market

Preferred

Key Attributes:

• Shop-floor credibility and genuine industry curiosity.
• Humble, approachable communicator who builds trust quickly.
• Strong interpersonal skills and confidence in face-to-face conversations
• Commercially confident and comfortable influencing buying decisions
• Comfortable wearing multiple hats in a growing market
• Motivated by building long-term market presence and customer trust
• Willingness to travel as required.

Working for us 

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. 

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. 

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. 

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.