Growth Lead

Posted Yesterday
Be an Early Applicant
New York, NY, USA
In-Office
160K-180K Annually
Mid level
Artificial Intelligence • Consumer Web • Healthtech • Software
The Role
Own enterprise account health, adoption, and expansion revenue after contract close. Build executive relationships, identify new use cases, drive operational value, and translate customer needs into product roadmap input. Serve as a bridge between clients, Operations, and Product/Engineering while creating scalable customer playbooks and expansion systems.
Summary Generated by Built In
About Fortuna Health

Fortuna Health makes modern consumer software for the largest healthcare program in America, serving 80M+ people. We're building navigation technology and AI infrastructure to power the next decade of Medicaid and public healthcare.

Fortuna is backed by a16z, BoxGroup, YC, and advisors / angels including the founders and executives of Abridge, Cityblock, DoorDash, Hex, One Medical, Oscar, Scale AI, Vanta, and ZocDoc.

We believe this is a once in a lifetime opportunity to dramatically improve the human condition for 80M people, and we need the help of high-throughput, growth-minded builders to make it happen.

About the role

As an Enterprise Growth Lead at Fortuna, you’ll own landing and expanding across our flagship enterprise accounts - turning signed contracts into deeply embedded, expanding partnerships.

You’ll work directly with senior leadership to take the reins after contract close: building trust with executive champions and driving adoption across our largest clients. You’ll operate as an internal consultant, curious about their problems and bottlenecks, and discover challenges Fortuna can solve, turning that discovery into commercial opportunity.

You’ll also serve as connective tissue between our clients, Operations, and our Product/Engineering teams to directly influence what we build next.

What you'll do
  • Enterprise Account & Expansion Ownership: Own the commercial health and expansion revenue (ARR/NRR) of key enterprise accounts. Map complex enterprise org charts to introduce new divisions, teams, and high-value use cases to Fortuna. You pitch in as needed to get deals over the finish line.

  • Operational Value Delivery: Partner deeply with customer stakeholders to understand how Fortuna can bring value into their daily workflows, ensure rapid time-to-value, and eliminate adoption friction.

  • Product Strategy & Roadmap Input: Act as the voice of the enterprise customer inside Fortuna. Translate their needs and pain points into clear feedback to directly shape our product roadmap.

  • Executive Partnership: Build deep relationships with C-suite/VP champions and business leads. Conduct regular meetings, track business impact metrics, and position Fortuna as a core strategic partner. Support ad hoc asks to always demonstrate Fortuna as dedicated partner.

  • Playbook & Systems Building: Establish the early playbooks, customer frameworks, and expansion motions that will scale our enterprise operations function as we grow.

What we're looking for
  • Experience: 4+ years of professional experience, featuring a mix of strategy consulting, investment banking, operations, or growth/GTM at a high-growth startup.

  • Systems & Product Instincts: Highly analytical with strong business acumen. You understand complex data/workflow architectures and know how to bridge technical solutions with business outcomes.

  • Commercial Mindset: Comfortable owning revenue, driving account expansion, and navigating commercial discussions with enterprise buyers.

  • Executive Presence: Exceptional written and verbal communication. You can lead a meeting with executive stakeholders comfortably and be dangerous enough on the details.

  • Builder Mentality: High agency, low ego, and comfortable working in ambiguous, fast-paced environments where playbooks are built as you execute.

What we offer
  • Competitive salary and equity ownership in the company

  • Platinum health insurance plans

  • Free lunch every day

  • All commuter expenses covered

  • $100/month wellness benefit

  • Unlimited PTO

  • 401k plan with company match

Skills Required

  • 4+ years of professional experience
  • Experience in strategy consulting, investment banking, operations, or growth/GTM at a high-growth startup
  • Strong analytical skills and business acumen
  • Understanding of complex data and workflow architectures
  • Ability to connect technical solutions with business outcomes
  • Experience owning revenue and driving enterprise account expansion
  • Comfort navigating commercial discussions with enterprise buyers
  • Exceptional written and verbal communication skills
  • Ability to lead meetings with executive stakeholders
  • High agency, low ego, and comfort operating in ambiguous, fast-paced environments
Am I A Good Fit?
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The Company
13 Employees
Year Founded: 2023

What We Do

Fortuna Health is a consumer-first healthtech company that simplifies Medicaid enrollment, eligibility checks, renewals and transitions through a digital end-to-end platform. The product delivers fast eligibility screening, guided and multilingual enrollment/renewal workflows, AI-assisted documentation and integrations with health plans and providers to reduce churn and improve coverage outcomes for Medicaid beneficiaries and partner organizations.

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