Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
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- AI-Native Data Platform & Insights — Build intelligent, low-latency data infrastructure that goes beyond dashboards. You will design systems incorporating LLM-powered analytics, natural language querying (Text-to-SQL/Text-to-API), automated anomaly detection, and proactive business insight generation.
- Enterprise Knowledge Graph & Agentic RAG Systems — Architect multi-step, retrieval-augmented generation (RAG) loops and hybrid storage layers. You will connect dense vector embeddings with structured Knowledge Graphs to enable deterministic semantic search and multi-hop reasoning for autonomous internal agents.
- AI-Augmented Software Development Lifecycle — Pioneer stateful, agentic workflows that accelerate software development from requirement analysis to code generation, automated testing, and CI/CD pipelines—bringing AI copilots seamlessly into production engineering.
- LLM Evaluation, Safety & Governance — Establish automated evaluation benchmarks (using LLM-as-a-judge frameworks), strict guardrails, and responsible AI practices to ensure cost-efficiency, data privacy, and reliability at enterprise scale.
Preferred Qualifications (Optional / Good to Have):
While the core focus of this role is AI engineering, we highly value hands-on experience extending into backend infrastructure, modern MLOps, and cross-regional collaboration:
- Orchestration & Data Infrastructure: High-performance frameworks (Python/FastAPI), stateful graph orchestration frameworks (e.g., LangGraph), Vector DBs, and Graph DBs.
- MLOps & Observability: Tools for containerized model deployment and evaluation monitoring (Triton Inference Server, MLflow).
- Global Collaboration: Effective English verbal and written communication skills to facilitate smooth collaboration and technical alignment across our regional hubs in Shanghai, Seoul, and the US.
Why This Role Stands Out:
- Greenfield opportunity — You're not maintaining legacy AI systems; you're building them from scratch with modern tooling and architecture.
- End-to-end ownership — From research and prototyping to production deployment, you own the full lifecycle.
- Real-world scale — Your work directly impacts millions of users and handles enterprise-level traffic on one of the largest e-commerce platforms in the world.
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Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- Experience designing and building AI-native data platforms and LLM-powered analytics (Text-to-SQL/Text-to-API, automated anomaly detection)
- Architecting retrieval-augmented generation (RAG) systems, multi-step RAG loops, and hybrid vector+graph storage
- Experience with Knowledge Graphs and dense vector embeddings for semantic search and multi-hop reasoning
- Experience establishing LLM evaluation, safety, governance, and automated benchmarking (LLM-as-a-judge frameworks)
- Experience with AI-augmented software development workflows, agentic/stateful agents, and integrating AI into CI/CD
- Familiarity with orchestration and data infrastructure technologies such as Python and FastAPI
- Experience with stateful graph orchestration frameworks (e.g., LangGraph), Vector DBs, and Graph DBs
- Experience with containerized model deployment and MLOps tools (Triton Inference Server, MLflow)
- Effective English verbal and written communication for cross-regional collaboration
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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