Trendyol Group

Growth, CRM Analyst

Reposted 21 Days Ago

Be an Early Applicant

2 Locations

Remote or Hybrid

Mid level

eCommerce

The Role

The Growth, CRM Analyst designs segmentation strategies, defines business rules, optimizes customer journeys, and enhances processes using data analysis while collaborating with various teams.

Summary Generated by Built In

About the Team

At Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.

Responsibilities

Design segmentation for many different business parties (customer, seller, influencer, cargo company etc. )
Define business rules for each segment and set targets with business owners
Create and optimize journeys for each segment and feature to meet the business kpis
Work with the product team to improve any business process for onboarding or engagement of each segment
Work with the business owners to design and execute growth opportunities for each segment
Automate tracking and communication of any feature for any segment

Expected Qualifications

Bachelor's or Master’s Degree from a reputable university preferably in Computer Science, Management Information Systems or Industrial Engineering
3+ years experience in data analysis, project & product management.
Marketing automation tools are a plus.
Coding skills – ability to code in one or more languages (SQL, Python)
Communication Skills - Excited to work with different functions within company, creative problem solver who thrives with ambiguity
Familiar with digital analytics tools (ie Google Analytics, Adjust) and visualisation tools (Looker, Qlikview etc.)
Strong analytical skills and experience of working with large volumes of data
Enjoys the challenge of simplifying complex data, processes, and concepts to highlight key insights and guide decision making
A genuine interest in digital disciplines and stay up to date on trends
Excellent written and verbal communication skills in English
The experience range for this position is suitable for specialist/senior specialist and executive(non-team management) roles

What We Offer

- Hybrid working model with flexibility: a schedule that helps you find the right balance between flexibility and team bonding, including work-from-abroad opportunities and a summer working model.

- Customisable FlexBenefits budget: Adjust your daily meal allowance, choose your health insurance package (and extend it to your spouse or children), and pick from additional benefits like fuel support or Trendyol shopping credits.

- Well-being support: Access to location-based in-house doctors, as well as psychologist and dietitian support, and HPV vaccination provision.

- Personalised training allowance and learning opportunities: Use your annual budget for any training or conference of your choice, explore our Learning Management System (LMS) anytime, and join in-person learning sessions offered throughout the year.

- Responsibility from day one: Take full ownership from the start in a culture where every voice is heard and valued.

- A diverse, international team: Collaborate with global peers across our offices in Berlin, Amsterdam, Dubai, and beyond, in a startup-spirited and collaborative environment.

- Opportunities to grow with the best: Tackle meaningful challenges, develop through hands-on experience, and grow with the support of expert guidance and global mentoring.

- Meaningful connections beyond tasks: Be part of team rituals, events, and social activities that help us stay connected and inspired.

Take the Next Step

If this role excites you, apply today, we look forward to taking the next step with you.

Want to get to know the team better first? Explore our Career Website, LinkedIn, or YouTube to learn more about #LifeatTrendyol and how we work.

Skills Required

Bachelor's or Master's Degree in Computer Science, Management Information Systems, or Industrial Engineering
3+ years experience in data analysis, project & product management
Ability to code in one or more languages (SQL, Python)
Familiarity with digital analytics tools (Google Analytics, Adjust) and visualization tools (Looker, Qlikview)

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The Company

10,653 Employees

Year Founded: 2010

What We Do

We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the driver; e-commerce is the outcome. Thanks to our dedicated team, we are one of the top five e-commerce companies in EMEA and one of the fastest-growing e-commerce companies in the world! We deliver more than 1.5 million packages every day across 27 countries. We offer our 30 million customers a flawless shopping experience. Dreaming big is in our DNA: We're gearing up to be the leading global e-commerce platform. As a dynamic and passionate company, we are constantly growing with Trendyol Tech, one of the top R&D centres; Trendyol Express, the fastest growing delivery network; Dolap, the largest second-hand goods platform; and Trendyol Go, our instant food and grocery delivery service. And we’re not done yet! Now, we are on a journey to expand the positive impact we create to international markets. We opened our first international office in Berlin in May 2022 and Amsterdam followed in October 2022 and may others are on the way.