We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.
Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.
- 130% YoY revenue growth and a 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
- Supported over 350k patients living with obesity across our 5 markets
- Received selective NICE endorsement to provide services to the NHS.
- Tailored our offering to thousand of patients in Germany and Japan
About the role (What you’ll be doing)
- Call patients who did not attend their scheduled consultations, have not completed their payment, or have not finished the required quiz.
- Coordinate and schedule calls between patients and doctors.
- Respond to patient inquiries and messages on LINE.
- Send proactive messages to patients when follow-up or additional support is needed.
- Conduct patient interviews to collect necessary information and support patient care.
About you (Who you are)
- You are currently a university student, or have 1-2 years of corporate experience.
- You are a trust-worthy and supportive person who can create a sense of comfort and trust with patients
- You are friendly and approachable
- You are a native level Japanese speaker with a good command of English
- You are comfortable using a computer and other digital tools
Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.
- Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
- Shape your career - ****Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
- Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
- Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
Top Skills
What We Do
At Eucalyptus, we run a trusted group of digital healthcare clinics on our telehealth platform including Pilot (men’s health), Kin (fertility), Software (dermatology) and Juniper (weight loss and menopause). Our mission is to bring high-touch, high-quality healthcare to patients around the world by empowering practitioners with technology. Since 2019, we’ve facilitated over one million consultations across Australia, the UK and Germany. With every consult, we’re breaking down boundaries to better health by providing better access to care, stigma-free experiences, and continuous support. Our commitment to providing better patient experiences is matched by our stellar record of patient safety. To learn more about Eucalyptus, visit our website
