Jobs at Eucalyptus

Conduct clinical audits of practitioners and care team members, evaluating consultations, documentation, and patient interactions against clinical standards. Present findings to clinical leadership, identify quality and safety improvements, support clinical operations, and draft patient education materials. The role requires collaboration with Australian colleagues and the Manila-based Eucalyptus team while following structured workflows and established protocols.

Own the German CRM and lifecycle marketing program, including segmentation, automated customer journeys, experimentation, localization, deliverability, compliance, and performance measurement. Build and optimize onboarding, adherence, retention, winback, and reactivation flows across email, SMS, WhatsApp, push, and in-app channels. Partner with growth teams and local-language copywriters to improve retention and lifetime value, while sharing successful programs across international markets.

Own and improve Juniper’s digital conversion funnel from website visit through treatment start. Diagnose customer drop-offs, develop an experimentation roadmap, run A/B and multivariate tests, analyze results, and translate insights into shipped product, UX, copy, and messaging improvements. Partner with Analytics, Design, Copy, Engineering, Product, and Growth to improve conversion, measurement, attribution, and new patient journeys while building stronger CRO practices.

Lead and develop a four-person People Partnering team for EMEA, act as primary HR partner to senior leaders, manage complex multi-jurisdiction employee relations, govern performance and reward programs, turn people data into actionable workforce decisions, and own HR compliance and programme delivery across the region. This is a 12-month fixed-term, London‑based, hybrid role.

Lead Juniper's lifecycle and retention strategy by building data-driven, personalised campaigns across email, push, SMS and in-app messaging. Design onboarding, retention and reactivation flows; collaborate with marketing, product and analytics; run A/B tests; optimise communications using cohort analysis and content; and track engagement and retention metrics to improve patient outcomes and long-term adherence.

Leads an engineering team delivering reliable software and growth experiments across the patient lifecycle. The role partners with Product, Marketing, and Data to translate strategy into scalable solutions, resolve technical blockers, improve engineering processes, optimize workloads, and recruit and mentor engineers. The manager will support experimentation focused on engagement, conversion, retention, revenue, and referrals while maintaining high technical and people-leadership standards.

Own the patient acquisition and growth marketing strategy, including channel mix, budget allocation, customer insights, creative direction, and performance optimization. Use research and data to improve CAC/LTV outcomes, develop test-and-learn programs, identify opportunities across paid channels and funnel experiences, and influence cross-functional teams spanning creative, analytics, product, and clinical operations.

Edit and oversee high-volume, performance-focused video ads for Meta, including UGC, cutdowns, hooks, and creative variations. Lead the Manila post-production team, provide feedback, improve workflows, and maintain quality across file organization, versioning, and delivery. Collaborate with producers, creatives, and performance marketers to create platform-aware content optimized for hooks, pacing, retention, and commercial performance.

Leads conversion, retention, reactivation, cross-sell, and lifetime value strategy for digital healthcare journeys. Owns roadmaps spanning quizzes, onboarding, lifecycle engagement, and retention touchpoints. Builds and develops a cross-functional team across CRO, CRM, product strategy, and design; drives experimentation, behavioral analysis, prioritization, and performance reporting. Partners with Engineering and Growth to deliver trustworthy, high-performing patient experiences and reports to the General Manager of Hims Australia.

Lead and perform high-volume video editing for Meta performance ads, including UGC, cutdowns, hooks, and creative variations. Guide the Manila post-production team, provide feedback, improve workflows, and maintain quality and delivery standards. Collaborate with producers, creatives, and performance marketers to create commercially effective, platform-aware content informed by hooks, pacing, retention, and iterative testing.

Lead lifecycle marketing and retention initiatives for patients across email, push, SMS, and in-app channels. Develop personalized, data-driven campaigns including onboarding, retention, and reactivation programs. Create health and wellness content, collaborate with marketing, product, and analytics teams, and optimize campaigns through A/B testing. Track engagement and retention metrics to guide strategy and improve the patient experience.

Lead the launch and early scaling of new health categories in the UK, managing Category Leads and owning each vertical from proposition through product-market fit and commercial scale. Responsibilities include opportunity modeling, P&L ownership, pricing, launch readiness, global coordination, cross-functional collaboration, patient experience, and team development across product, clinical, marketing, communications, operations, legal, and supply chain.

Own and improve Juniper’s digital conversion funnel from website visit through treatment start. The role involves diagnosing funnel drop-offs, building an experimentation roadmap, running A/B and multivariate tests, analyzing customer behavior, and partnering with Analytics, Design, Copy, Engineering, Product, and Growth to ship conversion improvements and new patient journeys.

Own the full patient CRM lifecycle for Juniper, including lead nurture, onboarding, engagement, retention, churn prevention, reactivation, segmentation, experimentation, reporting, and deliverability. Build and optimize lifecycle journeys across email, SMS, push, and in-app channels using behavioral data. Partner with Analytics, Growth, Product, Copy, and Design to improve conversion, retention, lifetime value, and patient communications.

Own growth for a new German DTC healthcare brand, including paid social and search strategy, forecasting, CAC and patient-volume targets, creative testing, performance reporting, and future team hiring. The role is highly hands-on, requiring campaign launches, ad-platform management, landing-page experimentation, data-driven decision-making, and performance creative expertise.

Supports growth marketing across CRM, quizzes, and landing pages. Responsibilities include building Customer.io flows, campaigns, segments, and experiments; maintaining lifecycle documentation; migrating email assets; updating quizzes and infrastructure; and coordinating landing page experiments and design assets. The role suits an early-career marketer who is organized, detail-oriented, proactive, and comfortable managing multiple digital growth workstreams.

Own acquisition and conversion surfaces for a digital healthcare platform, including landing pages, calculators, quizzes, and consult flows. Design clear, trustworthy experiences for complex clinical information while balancing patient needs with commercial goals. Define and run A/B tests, conduct research, write UX copy, use data to improve funnel performance, and maintain high visual, accessibility, and interaction-design standards. Collaborate with growth, product, engineering, commercial, and clinical teams.

Lead Canada’s paid search growth strategy across Google Search, Performance Max, Shopping, Display, YouTube, and Gmail. Manage campaign scaling, bidding, targeting, budgets, compliance, landing page experimentation, and performance analysis. Partner with design, analytics, engineering, product, and marketing teams to improve CTR, conversion rate, ROAS, acquisition, retention, and lifetime value. Monitor platform updates, competitors, and Canadian market trends while reporting insights through Google Analytics, Search Console, and Looker Studio.

Lead and scale the UK paid search channel across the Google ecosystem, managing seven-figure monthly budgets, running A/B and multivariate landing page tests, partnering with cross-functional teams to improve CTR/CVR/ROAS, and ensuring compliant growth in a regulated healthcare context.

Build and operate a standardized AI evaluation and safety framework for patient-facing conversations and health insights. Develop monitoring services, evaluation datasets, metrics, thresholds, and guardrails; integrate AI assistants with patient data models; and manage production monitoring and alerts. Collaborate with clinicians, coaches, support teams, and engineering groups to improve safety, accuracy, and quality across healthcare AI systems.