About the Role
As a Growth Analyst on the Consumer Lending team, you will be responsible for growing our Consumer Lending business within Gojek and GoPay platforms. The scope includes making data-driven business decisions, running various experiments within the platforms, as well as working together with the Product team to develop new features as part of driving financial product growth. You will also be working closely with the Credit Risk team to enable and drive acquisition, activation, retention, and cross-selling, Finance & Stratplan team to manage and forecast the business budget, and Legal and Compliance team to check and balance of our growth initiatives. You will be based in the Jakarta office.
What You Will Do
- Design and own growth strategy of GoPay Later product; make data-driven business decisions on a regular
- growth opportunities in the product from funnel conversion rates and user experience by exploring transaction data, customer activity within apps, and actual customer insights
- Test and validate solutions through a proper experimentation process
- Liaise with other analytical chapters within the Financial Services Platform as well as across Gojek such as Data Science, Data Engineering, Data Governance, Risk Analytics, etc, to ensure that initiatives are aligned and data integrity standards are adhered to.
What You Will Need
- BS in Statistics, Math, Computer Science, Engineering, Economics, Business, or equivalent experience
- At least 2 years of working experience in an analytical role (data analyst / BI/data science/statistician, etc)
- Strong SQL skills with expertise in either Excel/Python/R
- Strong business acumen and analytical thinking. Comfortable to translate high-level business requirements into structured analytical steps
- Strong project management skills to manage projects; able to work together with relevant units, also can manage and prioritize multiple internal stakeholders
- Hustle is essential, moving quickly and executing to allow for continual iteration is a core competency of our team
About the Team
The Consumer Lending team at GTF is passionate about empowering our users with the tools to be financially responsible. The Growth role is at the center of the business, where we help direct the product toward the right solutions by tackling the right problems through exploratory data analyses and rapid experimentation. Imagine a blend of data analysis, marketing, statistical testing, and product management; that sweet spot is where we're at. We're a team that's always willing to get our hands dirty, meaning we're responsible for analyzing, designing, and also executing because we believe that high impact comes from high accountability. If you're a data whiz who enjoys the collaborative nature of solving business problems, then you might be our person.
Top Skills
What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
