Group Manager, Middle Market (Ohio)

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Cleveland, OH, USA
In-Office
166K-282K Annually
Fintech • Financial Services
The Role

Position Title

Group Manager, Middle Market (Ohio)

Location

Cleveland, OH 44114

Job Summary

Responsible for the management of a team who focuses on new business development, portfolio management, credit quality and overall relationship management of their assigned portfolio of customers in Northern Ohio. Ensures the generation of revenue by cultivating commercial account relationships and ensuring strong credit quality thresholds are met. The group manager will be the point of escalation for any complex or challenging relationships/transactions.
Pay Range: $165,621 - $223,588 - $281,556

Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

  • Strategic Planning:  Partnering with Division management to create a strategic plan for the Commercial Group and creating action plans to ensure the achievement of the plan including setting and tracking individualized goals for each team member in regards to production and revenue, and forecasting results for management based on existing pipelines.

  • Management of the Team:  Monitoring and coaching performance of team members, ensuring that relationships are created and maintained, taking appropriate action to ensure goals are achieved (including sourcing deals personally if needed), while taking corrective actions if goals are not being achieved and leveraging expertise and knowledge to develop an outstanding team. Attracting, developing and coaching a successful sales team.  Responsible for hiring, training, development, and handling of salary administration, performance reviews, and employee relations issues.

  • Relationship Management/Revenue Generation:  Ability to infuse the team’s network of clients and centers of influence with fresh prospects at any time in order to expand opportunities.  Serves as an escalation point for any and all client relationships, addressing any issues and removing obstacles to ensure a smooth and beneficial transaction.  Personally manages client relationships as needed or deemed necessary. Assist team with generating revenue, deposit gathering and fee production.  Work with product partners on cross-sell efforts to deepen relationships and improve profitability.

  • Credit Quality:  Ensuring the team is pro-actively monitoring the credit quality of their portfolios through timely financial statement gathering, monitoring client’s compliance with ongoing required reporting and properly analyzing financial information.  Partnering with the credit team to recommend and take appropriate corrective actions as needed.

Job Requirements:

  • Bachelors Degree Required

  • Masters degree Preferred

  • 15+ years of experience in commercial lending (either production or credit roles)

  • Excellent interpersonal and verbal and written communication skills

  • Knowledge of regulatory compliance requirements.  Ability to stay abreast of industry trends, as well as legislation and regulations that impact the business.

  • Strong negotiation skills

  • Knowledge of financial analysis; credit analysis skills

  • Strong relationship management and business development/sales skills

  • Excellent customer service and community relations skills

  • Adhere to all regulatory and compliance issues linked to the job and the team and understand how these issues help the bank achieve the vision of remaining an independent bank. Staff member is expected to consistently adhere to regulatory and compliance policies and standards linked to their job as listed. Staff member will not repeatedly act in a manner signifying intentional or willful noncompliance, nor exhibit gross negligence or a general disregard for compliance and regulatory standards. Staff member must ensure compliance with applicable federal, state and local laws and regulations. Staff member must complete all required compliance training on a timely basis. Staff member will maintain knowledge of and adhere to Flagstar’s internal compliance policies and procedures. Staff member must take responsibility to keep up to date with changing regulations and policies.

Flagstar is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, or national origin. 

Flagstar Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flagstar Bank and has not been reviewed or approved by Flagstar Bank.

  • Leave & Time Off Breadth Time‑off programs include accrued PTO that scales with tenure, separate sick time, company holidays plus a floating day, and a paid community involvement day. Paid parental bonding leave of six weeks is available after a year of service.
  • Healthcare Strength Coverage includes multiple medical plan choices (Cigna OAP options and Kaiser for CA/HI) with preventive medications at no cost and integrated pharmacy benefits. Dental through Delta Dental and two VSP vision plans provide additional coverage choice.
  • Retirement Support A 401(k) plan with a company match supports long‑term savings. Employer‑paid life/AD&D and disability coverage complement retirement planning.

Flagstar Bank Insights

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The Company
HQ: Hicksville, NY
8,025 Employees

What We Do

Thank you for visiting Flagstar Bank on LinkedIn, and we look forward to being part of your financial journey. On December 1, 2022, New York Community Bank (NYCB) and Flagstar Bank joined together to become one company. Today, New York Community Bancorp, Inc. is the parent company of Flagstar Bank, N.A., one of the largest regional banks in the country. The company is headquartered in Hicksville, New York. At June 30, 2024, the company had assets of $119.1 billion. We operate over 400 branches across 10 states, including a significant presence in the Northeast and Midwest and locations in high growth markets in the Southeast and on the West Coast. Flagstar Mortgage operates nationally through a wholesale network of approximately 3,000 third-party mortgage originators. We believe in cultivating a diverse, inclusive, and respectful workplace that engages employees, broadens perspectives, and encourages teamwork. We hire people who represent the talents, experiences, backgrounds, and diversity of the communities we serve. Together our goal is to deliver a new energy in banking to our customers, opening new doors for financial and personal success. Customers will have access to a broad spectrum of technology, products and services—all with a shared customer-first approach. Relationships are at the center of all that we do, enhanced by our commitment to delivering local market expertise, personalized solutions, and a long-standing focus on strengthening our communities. Follow us on LinkedIn to stay up to date on news and updates, new hires, community initiatives, access to our collective insights, and banking industry updates that you need to know.

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