At Joseph Joseph, we are driven by a simple yet powerful belief — that intelligent design has the ability to transform everyday living. We create distinctive, thoughtfully engineered products that not only solve real-world problems but also bring joy, beauty, and functionality to daily life.
Headquartered in London, we have grown into one of the world’s most admired houseware brands, with a presence in over 100 countries and partnerships with leading department stores, independent retailers, and a rapidly expanding e-commerce business.
We are currently looking for a Group Head of Transactional Accounting to join the finance team. The role will be responsible for leadership and oversight of AR and AP activities across the Group.
What you will be doing:
Credit Control:
• Lead and develop the Credit Control team, providing guidance on complex account issues, performance management and regular team reviews.
• Oversee credit risk, customer onboarding and exposure management, including credit limits, payment terms, master data reviews and key account financial assessments.
• Manage cash collection reporting and analysis, including monthly Board pack inputs, cash flow reporting, collection targets and unresolved debit note escalation.
• Maintain effective relationships with credit insurers, brokers and debt collection agencies, including annual policy declarations and related reporting.
• Provide oversight of controls, audits and stakeholder engagement, including audit sample support and working with claims team.
• Other ad hoc tasks required to ensure the efficient functioning of the Credit Control function.
Accounts Payable:
• Lead and develop the Accounts Payable team, ensuring clear KPI reporting, strong performance management and continuous improvement of team capability.
• Drive Accounts Payable process efficiency and control improvements, working with IT, Procurement and wider operations to optimise SAP, Concur and PO/invoice processing.
• Manage supplier payment processes, including twice-monthly payment runs, international outsourced partner coordination and alignment with Treasury on cash requirements.
• Oversee supplier and vendor master data controls, including new vendor validation, master data changes and decommissioning inactive suppliers.
• Ensure strong Accounts Payable governance and stakeholder support through reconciliations, audit support, control self-assessments, process documentation and business training.
• Other ad hoc tasks required to ensure the efficient functioning of the Accounts Payable function.
What we need from you:
• Experience in retail or FMCG / manufacturing environment
• Experienced with monthly reporting using MS Office and other reporting tools
• SAP cloud-based ERP, Concur and PO/invoice processing knowledge
• Methodical approach to tasks who demonstrates a calm demeanour under pressure
• Detail oriented, able to deal with complex issues and propose changes to improve our current processes
• Pragmatic problem solver who is not afraid to challenge the status quo
• A flexible thinker who can provide solutions and deliver them
• Excellent people skills with strong ability to communicate and build with internal and external stakeholders
What you will get from us:
• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• 24/7 healthcare appointment support
• Hybrid working – 3 days in office & 2 days from home and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Volunteer days
• Team Recognition scheme
• Training and Development
• Holiday carry-over scheme
• Season-ticket travel loan
• Cycle to work scheme
• Parental Leave support
• Holiday trading (buy/sell) and extra holiday days for long service
Skills Required
- Experience in a retail or FMCG/manufacturing environment
- Experience with monthly reporting using Microsoft Office and other reporting tools
- Knowledge of SAP cloud-based ERP
- Knowledge of Concur
- Knowledge of purchase order and invoice processing
- Methodical approach to tasks and calm demeanor under pressure
- Strong attention to detail and ability to handle complex issues
- Ability to propose and implement process improvements
- Pragmatic problem-solving skills and willingness to challenge the status quo
- Flexible thinking and ability to develop and deliver solutions
- Excellent people skills and ability to communicate with internal and external stakeholders
What We Do
Joseph Joseph is a London-headquartered houseware brand founded by twin brothers Richard and Antony Joseph. The company creates distinctive, thoughtfully engineered products that use intelligent design to solve everyday problems while adding beauty and functionality. Its range spans kitchenware, cookware, laundry, bins, cleaning, bathroom, and storage solutions, sold across more than 100 countries through leading department stores, independent retailers, and e-commerce channels.
