Responsibilities:
- Manage enrollment of group and individual life, disability, dental, cancer and health insurance programs. Satisfy client’s enrollment needs through presentation, data collection, quotation, application, issuance, and billing.
- Work with clients to schedule appropriate enrollments to maximize
education of product offering to employees. Emphasis is placed on our proven
strategies and minimization of client workflow disruption. - Conduct enrollment meetings and present voluntary offerings to small and
large groups of employees. - Meet with individual employees, following the group presentation, to
answer questions and accept applications and assist in other managers’
enrollments. - Coordinate the installation of new enrollees with payroll department and
carrier with tracking of individual applications, collection of missing data and
reconciliation of billing. Understand client concerns and act as a liaison between the client and carrier to resolve administrative inconsistencies and answer product, application, and billing questions. - Respond to incoming calls to quote the individual’s insurance options by
account. Ensure customer satisfaction by visiting accounts and being present at benefit fairs.
Qualifications:
- High school diploma required, Bachelors Degree in Business or related field preferred.
- Strong presentations skills
- Strong people skills
- Strong understanding of individual insurance needs.
- Make timely decisions in the absence of specific direction
- Work effectively with team members
Benefits:
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.
What We Do
Partners Together - Endless Possibilities
Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity and growth drive our actions to benefit every client.
Managing Risk
Your risk profile doesn’t matter – Hilb paints a very wide portrait. We have more than 30 industry specialties, which gives our clients and brokers a unique advantage. We form enduring partnerships to get the best results every time, and work with the top insurers to provide a huge range of high-quality choices, matched exactly to your needs.
About Hilb Group
Founded in 2009, Hilb Group is a Top 25 middle market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, and retirement services to business and individuals throughout the nation.






