Account Director

Posted 9 Days Ago
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Emeryville, CA, USA
In-Office
Senior level
AdTech • Marketing Tech • Analytics
The Role
Leads pharmaceutical advertising accounts, marketing strategy, client relationships, creative development, brand profitability, budgets, and project delivery. Oversees account teams, guides positioning and multichannel campaigns, manages scopes of work, participates in strategic sessions, and mentors junior staff. Requires pharmaceutical agency experience, client service expertise, familiarity with MLR review and FDA regulations, brand operations, digital advertising, and multichannel strategy.
Summary Generated by Built In

Reset your expectations of a health and wellness agency. From our inception, Fingerpaint has been driven by an unstoppable collective spirit of possibility. It's that curiosity that's at the heart of everything we do. From our legendary people-first culture to the hundreds of Fingerpainters who define us, we've reimagined what it means to be a healthcare and wellness advertising agency. Here, creativity happens naturally—we attract top talent and give them a space to grow and collaborate.

The Opportunity: Role Summary

We are seeking a highly motivated and talented Account Director to join our dynamic team. The Account Director role will be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. You will be responsible for staff development and financial management, which includes proactive opportunities, and lean into industry trends and leverage lateral learning.

Note: Requires travel.

Key Responsibilities

Core Function:

  • Take ownership of the financial health of accounts.
  • Deliver strategic client presentations, recommendations, and annual brand plans.
  • Communicate strategy and tactical plans effectively across large multidisciplinary teams.
  • Maintain strong client relationships, ensuring overall satisfaction with the team and agency.
  • Identify and cultivate client opportunities.
  • Management and mentorship of junior team members.
  • Actively monitor the headlines for current brand and competitor news trends, and white space opportunity.

What You'll Bring: Required Qualifications

  • Education:
    • Bachelor’s degree or higher.
  • Experience:
    • 8 to 12 years of experience in a pharmaceutical or healthcare marketing agency.
    • Effective presentation, mentorship, and client-facing skills.

Specialized Knowledge:

  • Solid understanding of Veeva systems and client requirements.
  • Understand brand fundamentals (positioning, messaging, creative concepts) and how they all work together.
  • Possess deep knowledge of category and competitive set, as well as client pipeline.
  • Understand FDA rules/regulations and life cycle of a brand.
  • Fluent in market research methodology and approaches.
  • Excellent understanding of the digital marketplace and ad formats.

Skills:

  • Master of industry trends and guidelines (eg, CAN-SPAM, privacy policy, etc).
  • Ability to think strategically, creatively, and collaboratively.
  • Ability to effectively lead and collaborate with multiple team members.

Preferred Qualifications (Nice to Have)

  • Media, analytics, and measurement experience.
  • Advanced degree (e.g., Master's, PharmD, PhD).

Fingerpaint Group provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Skills Required

  • Bachelor's degree
  • 4 to 7 years of pharmaceutical advertising agency experience
  • Active client service management experience working directly with clients and executing projects
  • Demonstrated success taking a brand through a full cycle, including activities such as POA, launch, positioning, campaigns, or conventions
  • Familiarity with pharmaceutical medical, legal, and regulatory review processes and systems
  • Understanding of FDA rules and regulations and the brand lifecycle
  • Understanding of brand operations, including style guides, PRC processes, and key data
  • Understanding of the digital marketplace and advertising formats
  • Understanding of multichannel strategy development
  • Strong written and verbal communication skills
  • Ability to multitask across projects, priorities, and client demands
  • Strategic, creative, and collaborative thinking
  • Solid presentation skills
  • Understanding of media group and Shift capabilities
  • Understanding of Fingerpaint platform offerings
  • Advanced degree such as Master's, PharmD, or PhD
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The Company
HQ: Saratoga Springs, NY
400 Employees
Year Founded: 2008

What We Do

Fingerpaint is a marketing and advertising company that offers marketing, web design, and advertising services. Reset your expectations of a health and wellness firm. Independent by design and built on a foundation of empathy, Fingerpaint is biopharma's commercialization partner for analytics-enabled integrated solutions. At its core is an award-winning global team of more than 580 people who are committed to creating and executing meaningful brand experiences for healthcare providers, care partners, and patients. Fingerpaint was founded in 2008 on a radically simple ideal: Put people first. Thirteen years later, it continues to pay off. Our people-first philosophy attracts top talent and gives them a space to thrive. Our strict no-titles, no-offices, no-egos structure creates an environment in which collaboration and creativity happen naturally. This level playing field lets us learn more from one another, integrate our services and teams better, and, ultimately, create work that solves our clients’ most complex marketing challenges. Learn how we never paint by number at fingerpaint.com.

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