Account Director

Account Director

Our mission

Managing human capital is one of the most complex challenges in modern business: constantly shifting priorities, evolving skills, and siloed systems make optimization nearly impossible.

Mosaic is the first AI resource manager built to continuously plan and optimize how people and agent resources are utilized across an organization. The category is expanding rapidly, with 20–25% CAGR today and adjacent automation markets growing 40%+ annually.

Mosaic forecasts workload, revenue, and headcount, simulates staffing scenarios, and automatically adapts plans as reality changes- creating a self-optimizing workforce system at enterprise scale.

Mosaic ranked #813 on the 2026 Inc. 5000 Fastest Growing Companies in America ($454 in 2025, #226 in 2024, #23 in New York, #25 in software). Now, we're scaling to serve large enterprises that demand intelligent workforce orchestration at scale.

And the results speak for themselves: 25% of companies using Mosaic for planning have their most profitable year ever, unlocking millions in profit from the same headcount.

We are founder led, Series A, with a team of over 60 and growing. We are headquarted in New York City with additional hybrid offices in San Francisco, Toronto and Vancouver.

The role

Location: NYC Hybrid (in office 2-3 days/week), SF Hybrid (in-office schedule TBD), or once a month in office in Vancouver, Toronto or Philadelphia

Compensation: OTE $200-300k, 130-160k base

Reports to: CRO

What we're looking for

• Over 5 years of experience as an Account Executive in B2B SaaS
• Proven experience selling in fast-paced Series A-C startup environments
• Demonstrated success running MM or Enterprise sales cycles end-to-end, including cold outreach, discovery and qualification, product demonstrations, negotiation, and close
• Experience adapting sales motions and deal strategy to support increasingly complex buyer environments as segments scale
• Strong experience in deal strategy, structuring, and pricing negotiations
• Consistent track record of negotiating and closing deals with $50K+ ACVs
• History of meeting or exceeding quarterly quotas, with a strong focus on surpassing annual targets
• Excellent written and spoken communication skills
• Experience with tools such as: Salesforce, Zoominfo, Claude

Ideal candidates have:

• High emotional intelligence with the ability to build trust and influence stakeholders across all levels
• High level of drive, discipline, creativity, and motivation
• Hands-on, roll-up-your-sleeves mentality with a strong sense of ownership
• Strong organizational, planning, analytical, negotiation, problem-solving, and decision-making skills
• Action-oriented and self-motivated
• Ability to build and maintain strong relationships with prospects, customers, and internal stakeholders

What you'll do

• Build a robust sales pipeline utilizing these funnels: AE led outbound, BDR, and marketing inbound
• Develop outbound strategies to create and nurture opportunities
• As a trusted advisor, build long-term strategic relationships with accounts, to ensure customer adoption, retention and expansion
• Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience
• Actively participate in networking events, conferences, and industry forums to expand professional networks, enhance the organization's visibility, and identify new business opportunities
• Develop and deliver persuasive sales presentations, proposals, and product demonstrations to potential clients

Benefits

• Competitive medical, dental, and vision policies including FSA and HSA
• Early Stage Equity
• Unlimited PTO
• Team get togethers and off-sites