Grounds Manager

Nestled on 145 beautiful, wooded acres in the heart of the Ozark Mountains, Westgate Branson Woods Resort is close to the action in Branson – "The Live Entertainment Capital of the World!" Help create remarkable guest experiences at our world-class resort, where guests can venture outside and take advantage of one of our many hiking trails to breathe in fresh air and admire the beautiful waterfalls, then relax in one of our spacious resort rooms. As one of the most beautiful Branson, Missouri, resorts, Westgate Branson Woods boasts the amenities travelers expect from a full-service resort hotel. As part of Westgate Resorts, recognized by U.S. News, as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

As the Grounds Manager you will be responsible for maintaining the overall appearance, safety, and functionality of all resort exterior areas while delivering an exceptional first impression for guests and owners. This leadership role oversees grounds operations, landscaping, and exterior maintenance activities to ensure the resort remains clean, welcoming, and well-maintained.

• Oversee the maintenance, appearance, and cleanliness of all resort grounds, landscaping, and exterior facilities.
• Supervise, train, schedule, and support grounds team members to ensure high performance and productivity.
• Assign, prioritize, and monitor daily work activities to ensure projects and maintenance tasks are completed efficiently and on schedule.
• Conduct regular inspections of exterior areas to identify maintenance needs, safety concerns, and opportunities for improvement.
• Ensure compliance with company policies, operational procedures, and safety standards.
• Coordinate landscaping, irrigation, seasonal planting, tree care, and grounds enhancement projects.
• Manage equipment, tools, and materials to support effective grounds operations.
• Resolve operational issues and employee concerns in a professional and timely manner.
• Monitor and improve departmental processes to increase efficiency and maintain quality standards.
• Collaborate with other resort departments to support property-wide initiatives and guest satisfaction goals.
• Maintain a safe work environment by promoting and enforcing workplace safety practices.
• Support the overall guest experience by ensuring all exterior areas reflect the resort's quality and brand standards.

• Previous leadership experience in grounds, landscaping, horticulture, property maintenance, or related field.
• Strong knowledge of landscaping practices, irrigation systems, and grounds maintenance operations.
• Experience supervising teams and managing multiple projects and priorities.
• Excellent organizational, communication, and problem-solving skills.
• Ability to work outdoors in various weather conditions and perform physical tasks as needed.
• Commitment to delivering exceptional service and maintaining high property appearance standards.

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.