The Role
Lead daily care and presentation of houseplants and patio tropicals in the greenhouse. Train and delegate team tasks, support customers, manage watering, spacing, replenishment, FIFO practices, plant loss prevention, and sales-floor signage. Provide plant expertise while maintaining customer service standards and brand presentation. The role requires physical work, including lifting up to 50 pounds, prolonged standing, and working in varied weather conditions.
Summary Generated by Built In
A BIT ABOUT YOU
Diligent and thoughtful, you find comfort in the details and take pride in precision. You work thoroughly and with a sense of urgency, leaving nothing to chance – all with a passion for elevating our community’s outdoor spaces. Being of service is rewarding to you, and you’re known to be understanding, people-oriented, and persistent. With your keen sense of duty and penchant for planning, you bring a supportive and grounded presence wherever you go.
A BIT ABOUT US
We like plants, people, and beautiful spaces. John Mulhall came to Omaha in 1953 to landscape, and now, three generations later, we’re as committed as we’ve ever been to making Omaha a more beautiful place to live. Today we’re a team of a few hundred people, but our focus remains the same: working together to engage our community and share our passion for the beauty of the natural world. And we have fun doing it.
A DAY IN THE LIFE
As the Greenhouse Lead, Houseplants + Patio Tropicals, you’ll report to our Greenhouse Manager and help manage the daily tasks, projects, and processes that keep houseplants and patio tropicals departments looking their best. You’ll be responsible for helping customers find the perfect plants, championing the importance of defined processes, and being the expert on our houseplants and patio tropical plants – all in line with our vision to be the most loved plant shop in the country.
YOUR IMPACT
• Model our Customer Journey: The 15:5 Rule, Be the Guide, Keep It Seamless, Forget-Me-Nots, and Close the Deal
• Make yourself a go-to person and a champion of training, follow-up, and delegation of tasks – for the whole Greenhouse and your focus area
• Minimize plant loss by managing backhouse care and replenishment using First-In, First-Out practices for Houseplants and Patio Tropicals
• Keep plants nice and happy by managing watering schedules and spacing plants to maximize light and airflow
• Maintain brand integrity by ensuring the sales floor is signed to standard with price and plant information signs
WHAT WE’RE LOOKING FOR
• A belief in and passion for our purpose – beautifying our community
• 2+ years of retail experience, preferred
• The ability to manage multiple, competing priorities with a consistently positive response to pressure
• The ability to bend and lift 50 pounds, stand for long periods, and work in a variety of weather conditions
• A supportive team player who anticipates problems and works collaboratively to solve them
WHAT WE OFFER
• An inclusive, passionate, and fun work environment
• The opportunity to grow your career in concert with the natural world
• Great potential for personal and professional growth
• An amazing discount on all the plants and plant things you love
• Competitive pay and access to a full benefits package including 401(k), 401(k) match, PTO, paid holidays, medical, vision, dental, family leave, company-paid short-term disability insurance coverage, an Employee Assistance Program for free and confidential mental health, legal, and financial services, referral bonuses, Health Savings Account (HSA) and Flex Spending Account (FSA) options, pet insurance package options, wellness partnerships, community membership partnerships, and retail discount partnerships
Skills Required
- Passion for beautifying the community and alignment with the company’s purpose
- 2+ years of retail experience
- Ability to manage multiple competing priorities and respond positively to pressure
- Ability to bend and lift up to 50 pounds
- Ability to stand for long periods
- Ability to work in a variety of weather conditions
- Supportive team-player approach with collaborative problem-solving skills
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The Company
What We Do
Mulhall's is a family-owned business based in Omaha, Nebraska, that has been operating since 1956. It functions as a multi-faceted organization with four primary units: Garden + Home, Landscape, Farms, and Shared Services. The company is dedicated to engaging the community and sharing a passion for the natural world by providing plants, garden supplies, patio furniture, and professional landscape design and maintenance services.
