Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The GRC Analyst plays a vital role in advancing the organization’s Governance, Risk, and Compliance (GRC) initiatives. This individual is responsible for the assessment, monitoring, and evaluation of IT controls, security processes, and compliance frameworks. Their efforts directly support annual SOC audits and the customer assurance program, including addressing customer security assessments.Functioning in a manner similar to an IT Auditor, the GRC Analyst is focused on identifying control gaps, evaluating risks, and supporting both internal and external audit readiness. The role requires close collaboration with IT, Cybersecurity, Audit, and business teams to enhance the overall control environment and ensure compliance with regulatory and customer requirements.
This position typically handles moderate to complex assignments that demand careful judgment and analysis to determine the appropriate course of action. Operating under general manager direction, the GRC Analyst is expected to be a strong independent starter, paying close attention to detail and demonstrating a drive to achieve goals while maintaining a high standard of quality. Curiosity and an interest in learning about the mobile ecosystem are also valued traits for success in this role. Additionally, the role has the ability to influence the compliance function to see beyond checklist activities and drive efficiencies in the business.
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Some of What You'll Do
Scope of the Role:
- Direct Reports: This is an individual contributor role with no direct reports.
This role covers customer assurance, audit, and compliance in the context of security and privacy within enterprise-wide operational areas
Key Responsibilities
- Support execution and monitoring of IT General Controls (ITGCs) and security controls across systems and processes.
- Assist in identifying control deficiencies and recommend remediation steps aligned to company policies and industry standards (e.g., NIST, COBIT).
- Participate in internal and external audit activities, including evidence collection and pre-assessments as well as execution of management control testing and review procedures using established frameworks and methodologies
- Issue management tracking action plans and identification of trends
- Collaborate with technical SMEs to analyze security and compliance risks and ensure remediation aligns with organizational objectives.
- Prepare well documented workpapers for assessment procedures, results, and recommendations.
- Support development and continuous improvement of assessment plans and compliance monitoring activities.
- Assist in reviewing, updating, and maintaining policies, standards, and procedures related to GRC programs.
- Create and maintain documentation of control design, process narratives, and risk treatment plans.
Experience, Education, and Certifications:
- Bachelor’s degree in information systems or related subject; OR equivalent, related work experience.
- CISA, CISSP or other technical certifications preferred.
- Working knowledge of general computer controls
- 0-3 years of Compliance or Audit related experience with a focus on Security and IT
- Familiarity with industry standards/frameworks: NIST CSF, COBIT, ISO 27001, SOC reporting, etc.
- Working knowledge of Microsoft 365, especially Excel and Word.
- AuditBoard usage desirable
Additional Requirements:
- Strong analytical and critical‑thinking skills.
- Foundational knowledge of data analytics.
- Foundational knowledge of artificial intelligence.
- Excellent written and verbal communication skills.
- Ability to manage multiple assignments and meet deadlines.
- Attention to detail, natural curiosity, ability to connect the dots and willingness to learn.
- Strong collaboration skills and the ability to work with cross‑functional teams.
- Strong organizational skills
- Willingness to interact with others
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Top Skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future.
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