Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
We are seeking an experienced and highly creative Senior Designer to join our e-commerce creative team. In this role, you will lead the visual execution of major on-site campaigns, create compelling customer-facing experiences, and drive design excellence across multiple product categories.
Beyond producing high-quality creative assets, you will play a key role in shaping campaign concepts, mentoring junior designers, and translating business objectives into impactful visual solutions. This position requires a strong balance of creativity, executional excellence, stakeholder management, and a data-driven mindset.
What You Will Do
Creative Leadership
Lead the creative development and execution of major e-commerce campaigns, seasonal events, and promotional initiatives.
Own the visual direction for high-impact on-site experiences, including homepage takeovers, campaign landing pages, promotional banners, and merchandising assets.
Ensure visual consistency across all customer touchpoints while maintaining alignment with brand guidelines.
Design and produce on-site creative assets, including banners, campaign visuals, landing page components, and promotional content.
Develop category-specific creative solutions that effectively support business and customer objectives.
Create scalable design systems and templates to improve creative efficiency and consistency.
Deliver high-quality assets across multiple placements and formats within tight deadlines.
Partner closely with Marketing, Category Management, CRM, Product, and other stakeholders to develop effective campaign strategies and executions.
Translate campaign goals, customer insights, and business priorities into impactful design solutions.
Present creative concepts and design rationale to stakeholders and leadership teams.
Provide guidance, feedback, and creative direction to Junior Designers.
Support the development of design best practices, workflows, and quality standards within the team.
Foster a collaborative and learning-oriented team culture.
Apply a data-driven design approach by leveraging customer insights, performance metrics, and testing results to improve creative effectiveness.
Collaborate with business partners to identify opportunities for optimization through creative experimentation and iteration.
Use performance learnings to continuously refine campaign strategies and visual execution.
Basic Qualifications
Required5+ years of experience in graphic design, visual design, or e-commerce creative production.
Strong portfolio demonstrating digital campaign work, e-commerce experiences, and visual storytelling.
Advanced proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator.
Strong proficiency in Figma.
Deep understanding of digital design principles, layout, typography, color theory, and visual hierarchy.
Experience leading large-scale campaigns and managing multiple stakeholders.
Proven ability to manage multiple projects simultaneously in a fast-paced environment.
Strong communication, presentation, and problem-solving skills.
Preferred Qualifications
Experience in e-commerce, retail, marketplace, or performance marketing environments.
Experience with design systems and scalable creative production workflows.
Familiarity with A/B testing, experimentation frameworks, and creative performance analysis.
Experience mentoring or coaching junior team members.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 5+ years of experience in graphic design, visual design, or e-commerce creative production
- Strong portfolio demonstrating digital campaign work, e-commerce experiences, and visual storytelling
- Advanced proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator
- Strong proficiency in Figma
- Deep understanding of digital design principles, layout, typography, color theory, and visual hierarchy
- Experience leading large-scale campaigns and managing multiple stakeholders
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Strong communication, presentation, and problem-solving skills
- Experience in e-commerce, retail, marketplace, or performance marketing environments
- Experience with design systems and scalable creative production workflows
- Familiarity with A/B testing, experimentation frameworks, and creative performance analysis
- Experience mentoring or coaching junior team members
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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