Start your career in tech with Datacom
Are you interested in technology and enjoy figuring out how things work?
We’re looking for someone at the beginning of their career who is keen to build their technical skills and get hands-on experience working with IT equipment and systems.
You don’t need years of IT experience to succeed in this opportunity. We’re looking for someone who is curious, enjoys problem solving and is ready to learn.
As a Graduate / Trainee Build Engineer, you’ll work alongside experienced people and develop practical skills supporting, building and troubleshooting technology used by our customers.
What you’ll be doing
You’ll gain hands-on experience across areas such as:
- Setting up, configuring and preparing laptops, desktops and other devices
- Helping diagnose and troubleshoot hardware and software issues
- Supporting device repairs and other technical requests
- Learning to work with technologies such as Windows, Microsoft 365 and device management tools
- Developing an understanding of PCs, servers and networking
- Speaking with customers and colleagues to understand technical problems
- Helping find the right solution or connecting customers with the right technical team
- Following processes and keeping accurate records of your work
- Working safely and responsibly as part of the wider team
These areas are based on the original position description, which includes device builds and repairs, diagnosis, troubleshooting, hardware/software, PCs and networking support, plus customer liaison.
What we’re looking for
For us, your attitude and potential are just as important as your experience.
You could be a recent graduate, have completed a relevant course or qualification, or simply be at the beginning of your IT career and looking for an opportunity to develop.
You’ll be someone who:
- Has a genuine interest in technology
- Enjoys solving problems and learning how things work
- Is comfortable learning new systems and technology
- Communicates clearly and isn't afraid to ask questions
- Enjoys helping people
- Works well as part of a team
- Is organised and has good attention to detail
- Takes ownership of your work
- Is willing to learn from others and take on feedback
- Brings a positive and curious approach to work
Technical knowledge
Some exposure to any of the following would be useful, whether that's through study, personal projects, work experience or your own interest in technology:
- Laptops, desktops or tablets
- Windows
- Microsoft 365
- Device setup or troubleshooting
- Computer hardware
- Networking
- Microsoft Intune
If you've ever built your own PC, helped friends or family troubleshoot their technology, completed an IT project at university or TAFE/polytechnic, or simply enjoy learning about technology, we'd love to hear about it.
What you'll develop
This is an opportunity to build the foundations for a career in technology.
You'll develop practical experience across:
- IT hardware and software
- Device builds and configuration
- Technical troubleshooting
- Customer service
- Problem solving
- Communication
- Teamwork
- Networking and infrastructure fundamentals
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
Requirements
Ability to obtain New Zealand Government Clearance
Able to start right away
Skills Required
- Ability to obtain New Zealand Government Clearance
- Able to start right away
- Genuine interest in technology
- Problem-solving and willingness to learn
- Clear communication and teamwork
- Organisation and attention to detail
- Some exposure to laptops, desktops, tablets, Windows, Microsoft 365, device troubleshooting, computer hardware, networking, or Microsoft Intune
Datacom Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Datacom and has not been reviewed or approved by Datacom.
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Healthcare Strength — Healthcare support includes complimentary health insurance packages in Australia and New Zealand alongside employee assistance programs. Wellbeing resources and on‑site meditation rooms are highlighted as part of the offering.
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Wellbeing & Lifestyle Benefits — Flexible and remote work support, plus discounts on gyms, travel, and selected retailers, are prominently featured. The package emphasizes work–life balance and lifestyle support alongside core benefits.
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Flexible Benefits — Flexible working is promoted across locations, with hybrid/remote arrangements positioned as standard practice where feasible. Benefits are framed as locally tailored by country and business unit, reflecting adaptability to context.
Datacom Insights
What We Do
Datacom is Australasia's largest home-grown tech company. Drawing on the experience of over 6500 staff in 24 locations around the globe, we work with a full range of clients, from small start-ups through to government agencies and multinational corporations, to explore and extract the hidden value in their systems. We bring together over half a century of know-how, the right technology and the knowledge and creativity of our people, to deliver sustainable solutions to our customers’ greatest challenges. With our team of dedicated professionals, we work with leading partners to deliver the solutions that are right for our customers – that solve their issues and enhances their businesses. We design, build and run IT systems and processes across operations, cybersecurity, cloud, digital platforms, payroll and enterprise applications. We deliver customer care services and operate mission-critical infrastructure with best-in-class data centre facilities – Datacom delivers on the promise: practical imagination.
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