Mission/ Core purpose of the Job
The graduate will assist in understanding customer requirements, developing technical solutions and proposals, and supporting the sales process under the guidance of experienced team members.
ResponsibilitiesKey Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)
The Graduate Presales will be accountable to the following objectives:
1. Presales & Technical Support
- Support the Sales team in understanding and translating customer requirements into appropriate technical solutions.
- Assist with the preparation of technical proposals, presentations and solution documentation.
- Support responses to customer RFPs and RFIs.
- Assist with technical information required during customer engagements. These activities reflect the responsibilities in Bayobab's existing Presales Engineer profile.
2. Solution Design & Connectivity
- Gain practical exposure to Fiber Networks, IP Transit, Datacenters, Satellite Connectivity, Cloud and Enterprise Connectivity solutions.
- Assist experienced team members with basic solution design and technical feasibility assessments.
- Support the collection and validation of technical information required to develop customer solutions.
3. Sales & Customer Support
- Work closely with Sales teams to understand customer business and technical requirements.
- Assist with customer presentations and technical discussions.
- Support the development of customer-specific connectivity solutions.
- Contribute to timely responses to customer solution requests.
4. Cross-functional Collaboration
- Collaborate with Sales, Product, Network Planning, Operations and Service Delivery teams to support customer solutions.
- Support coordination of technical inputs from relevant stakeholders.
- Participate in internal product and technical knowledge-sharing sessions.
5. Learning & Continuous Improvement
- Keep up to date with developments and emerging technologies within the telecommunications and ICT industry.
- Participate actively in graduate development and technical training.
- Support the maintenance of solution documentation and technical information.
Job Requirements: (Education, Experience and Competencies)
Education
- Minimum Bachelor's Degree in: Telecommunications Engineering, Computer Science, Information Technology, Electronics/Electronic Engineering,Network Engineering, Business Technologyor a related field.
Experience
- Recent graduate with strong academic performance and demonstrated interest in technology sales, as specified in the graduate recruitment requirements.
- Internship, academic project or practical exposure to telecommunications, ICT, networking, presales or technical sales would be an advantage.
- Exposure to customer-facing activities or technology solution development would be advantageous.
Technical Skills
- Basic understanding of telecommunications networks and ICT solutions.
- Basic knowledge or academic exposure to:
- Fiber Networks & Services
- IP networking and IP Transit (IPT)
- Datacenters
- Satellite Connectivity
- Cloud solutions
- Enterprise Connectivity
Skills Required
- Bachelor’s degree in Telecommunications Engineering, Computer Science, Information Technology, Electronics or Electronic Engineering, Network Engineering, Business Technology, or a related field.
- Recent graduate with strong academic performance and demonstrated interest in technology sales.
- Basic understanding of telecommunications networks and ICT solutions.
- Basic knowledge or academic exposure to fiber networks and services, IP networking, IP transit, datacenters, satellite connectivity, cloud solutions, and enterprise connectivity.
- Internship, academic project, or practical exposure to telecommunications, ICT, networking, presales, or technical sales.
- Exposure to customer-facing activities or technology solution development.
MTN Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about MTN Group and has not been reviewed or approved by MTN Group.
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Parental & Family Support — Parental leave is positioned as notably generous in some markets, including widely cited six-month paid maternity leave and short paternity leave. Family-friendly support is also described through options like workplace childcare, adoption/surrogacy support, and related leave provisions in certain operating companies.
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Strong & Reliable Incentives — Variable pay elements are described as a meaningful part of the package, including annual performance bonuses, sales commissions, and structured short-term incentives tied to performance outcomes. Longer-term incentive participation is also described for eligible grades through share-based or share-linked plans.
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Wellbeing & Lifestyle Benefits — Wellbeing support is presented as visible and multi-dimensional, including mental, physical, and financial wellness programs and access to emergency assistance services for medical, security, and travel events. Lifestyle and telecom-specific perks are also described, such as connectivity allowances and flexible lifestyle benefit funds used for items like gym, travel, or school-related expenses in some locations.
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