Senior Managing Consultant, Business Development, Services, Francophone Africa

Posted 6 Days Ago
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Hiring Remotely in Côte d'Ivoire
Remote or Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Leads Mastercard Services business development and revenue growth across Francophone and Anglophone West Africa. Develops regional sales strategy, manages senior client relationships, drives complex deals, partners with product and consulting teams, and oversees delivery and revenue tracking. Recruits, coaches, and manages account teams while translating client objectives into strategic plans and actionable initiatives. Requires extensive travel, strong negotiation and influencing skills, financial services or payments experience, and fluency in French and English.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Managing Consultant, Business Development, Services, Francophone Africa
Overview
The Services Business Development team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, Test & Learn experimentation, and data-driven information and risk management services. Client verticals include Financial Institutions, Retail & Commerce and Digital Partners, Governments, and many others.
Role
Senior Managing Consultant role responsible for driving revenue for Anglophone and Francophone West Africa business. Partner with large team who works with Mastercard account teams and clients, and who helps ensure effective delivery of all engagements across the markets.
• Markets: Markets: Benin, Burkina Faso, Cameroon, Central African Republic, Chad, Cote D Ivoire, Democratic Republic of Congo, Equatorial Guinea, Gabon, Guinea, Guinea Bissau, Mali, Niger, Republic of the Congo, Senegal, Togo• Responsible for developing and delivering our in-region sales strategy and directing all business development for with direct revenue responsibility• Deliver against aggressive sales goals• Act as a Player-Coach with expectation to travel extensively to help selling process and coach team• Be capable of developing and maintaining relationships with customers at the most senior levels• Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals• Excellent problem solving and analytics skills and should be able to go head-to-head and influence internal stakeholders and customers alike with fact-based thinking• Will serve as the face of Mastercard Services to senior level client stakeholders, including c-suite• Will partner with leadership to develop a plan for Services to support their strategic imperatives• Facilitate the implementation of strategies and action plans which, in turn, will act as a link between customer needs and Mastercard resources• Build, recruit, manage, develop, and coach a team responsible for each different customer's business opportunities to increase revenue, share and volume• Partner closely with all product teams to ensure customer needs and product innovations align with development road maps• Partner closely with Advisors & Consulting Services and Finance teams to drive and actively track delivery and revenue• Translate objectives into key hypotheses and structure work for large/complex projects or ill-defined problems
All About You• Deep understanding of the suite of Mastercard Advisors value propositions with a thoughtful approach to executing against a defined territory• Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise• Preferably strong consulting and / or data driven solution selling background• Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence to effectively advance business opportunities and generate revenues• Proven track record of progressively complex sales and strategic account management experience within the financial services sector; payments industry experience is preferred• Demonstrated successful account management experience• Revenue management and P&L experience• Successful conflict resolution experience• Goal-setting abilities, along with strategic planning and succession planning experience• Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals• Written and verbal communication in both French and English
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Strong understanding of Mastercard Advisors value propositions
  • Strong commercial drive and ability to build and monetize senior client relationships
  • Strong networking, listening, influencing, and relationship-building abilities
  • Progressively complex sales and strategic account management experience in the financial services sector
  • Successful account management experience
  • Revenue management and P&L experience
  • Top-level sales and negotiation skills for large deals
  • Strong communication and presentation skills with senior client audiences
  • Strategic planning, goal-setting, and succession planning experience
  • Conflict resolution experience
  • Written and verbal fluency in French and English
  • Consulting and/or data-driven solution selling background
  • Payments industry experience

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support — Retirement plans are highlighted as especially strong, featuring a notably generous company match and added financial-planning resources. Feedback suggests this component stands out as a key strength of the overall package.
  • Parental & Family Support — Parental and family benefits are consistently portrayed as robust, including extended new-parent leave and assistance for fertility, adoption, and surrogacy. Feedback suggests these programs are a signature part of the offering.
  • Leave & Time Off Breadth — Paid time off is described as substantial, with multiple leave types and generous vacation and personal days noted in U.S. materials. Feedback suggests time off is frequently praised as a differentiator.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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