When you work for John Crane, you join a community driven by pioneering spirit and a legacy of innovation. Our engineered solutions drive reliability, uptime and energy efficiency, empowering the world’s largest energy service providers to achieve sustainability goals that shape the future of our world. If you’re ready to accelerate the new energy transition through technology leadership, innovative solutions and service excellence, you'll fit right in.
Job DescriptionKey Activities:
- The Graduate Apprentice Trainee (GAT) will support the Central Sales Team in managing the end-to-end commercial process, including pre-order activities such as quotation management, business case preparation, investment evaluations, and opportunity tracking, as well as post-order activities covering order entry, execution, delivery coordination, invoicing support, and customer communication throughout the Order-to-Cash (O2C) cycle.
- Support preparation of quotations, techno-commercial offers, and business case approvals. Assist in order processing, order execution tracking, and SAP transactions.
- Coordinate with Sales, Operations, Supply Chain, Finance, and Product teams to ensure timely order fulfillment.
- Provide customer support on order status, documentation, and delivery updates.
- Generate sales reports, order backlog reports, forecasts, and business performance dashboards.
- Maintain accurate customer, quotation, and order records in SAP and other business systems.
- Support process improvement initiatives and ensure compliance with company policies and procedures.
- Develop product, commercial, and sales operations knowledge through cross-functional collaboration and training.
Key Accountabilities:
- Pre-Order Commercial Support
- Order Management & Execution
- Customer Communication
- SAP & Data Management
- Coordination & Support
- Reporting & Analytics
- Support preparation and submission of customer quotations in preparing business cases and investment justifications.
- Process customer purchase orders in C4C & SAP accurately and timely. Monitor Daily Open Order status from Credit Blocks & Other Blocks.
- Create and maintain customer and order-related records in SAP.
- Bachelor's degree in engineering (Mechanical, Industrial, Production or related disciplines).
- Basic knowledge of Engg Drawing & Machining Process.
- Microsoft Excel, PowerPoint, and Outlook skills.
- Good analytical and problem-solving capabilities.
- Effective written and verbal communication skills.
- Ability to work in a cross-functional environment.
- Customer-focused mindset with attention to detail.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)
Skills Required
- Bachelor's degree in Engineering, preferably Mechanical, Industrial, Production, or a related discipline
- Basic knowledge of engineering drawings and machining processes
- Proficiency with Microsoft Excel, PowerPoint, and Outlook
- Analytical and problem-solving capabilities
- Effective written and verbal communication skills
- Ability to work in a cross-functional environment
- Customer-focused mindset and attention to detail
What We Do
For over 170 years, Smiths Group has been pioneering progress by engineering a better future. We serve millions of people every year, to help make the world safer, more energy efficient and productive, and better connected, across four global markets: Energy, General Industrial, Safety & Security, and Aerospace & Defence. Listed on the London Stock Exchange, Smiths employs more than 15,000 colleagues in over 50 countries. For more information visit www.smiths.com. We're looking for people with curious minds. Who want responsibility and relish a challenge. Whether you're an experienced professional or just starting out, our global scale and focus on growth means we have some great career opportunities for you. There's never been a better time to join Smiths.
