Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.
RESPONSIBILITIES
• Assist in multiple business analysis project management processes through planning, quality assurance, and effectiveness assessment.
• Communicate with stakeholders and technology teams on moderately complex business requirements, providing gap analysis, and facilitating future business process modeling for clients; direct business process improvement projects for internal business groups, aiming to improve business results.
• Conduct research and analysis on the effectiveness and efficiency of current processes and systems; deliver report findings; formulate and define the system scope and objectives, based on user needs and business processes.
• Consult on the frameworks, methodologies, and processes involved in business requirements traceability for BA teams.
• Design and deploy application and modules according to approved solution design documentation; perform prototyping, unit testing, a and in-depth testing of solutions to ensure all problems and concerns are properly solved; provide guidance and technical support during the implementation and configuration process for solutions.
• Develop paper-based and electronic documents and content for system or program documentation; write and edit training programs and materials; convert existing documentation to alternative delivery media; review, edit, and enhance existing documentation or content of user manuals, web pages, and other delivery media.
• Identify and document all system constraints, implications, and consequences of various proposed system changes.
• Provide expertise, recommendations, and problem-solving for clients and technology teams throughout the business analysis process.
• Formulate and define moderately complex systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
• Collaborate with stakeholders to define and refine business requirements
• Implement support of a wide variety of the bank's division-specific systems and processes
• Support all processes related to systems
• Perform system administrative, configuration, and reporting functions
• Run database queries or create reports in support of management information needs
• Formulate and define moderately complex systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements
• Perform moderately complex projects to assess business needs and recommend technical solutions
• Provide technical guidance to colleagues
• Work on problems of moderate scope where analysis of situation or data requires a review of identifiable factors
• Lead others to assign, coach, and deliver the project delivery life cycle, completing required outputs
• Create Unit test plan and test cases; participate and provide input to SIT and UAT test plans and test cases.
• Participate in daily triages on testing and defects management with IT teams.
• Collaborate with API modelers and development teams to design REST APIs of simple to moderate complexity.
FUNCTIONAL SKILLS
• Strong SQL skills
• Proven leadership skills
• Excellent analytical and problem solving skills
• Strong Office 365 and presentation skills
• Effective use of collaboration tools
• Excellent presentation skills and ability to communicate effectively to both technical and non-technical audiences
• Strong skills in development of business requirements necessary to solve complex problems
• Knowledge of various application functionalities that translate across products
• Ability to identify and assess near term business needs and advise business and technology on options and benefits
FOUNDATIONAL SKILLS
• Demonstrates leadership
• Communicates effectively
• Identifies multiple paths to success using analytical and critical thinking as well as decision-making skills
• Operates strategically to support a culture of continuous improvement and systems thinking
• Makes sound business decisions in a complex work environment
• Collaborates with other business functions and divisions to advance business objectives
• Is flexible, decisive, and able to establish support from leadership
• Monitors industry trends and best practices and applies insights to advance the business
• Exhibits and fosters optimism, resilience, flexibility, and openness to others' ideas
• Inspires innovation and values learning as a lifelong professional objective
• Leads by example, engaging inclusively and with intent
• Always acts with integrity
• Ability to multi-task and be flexible.
• Ability to work independently or within a team for problem resolution
• Detail-oriented
• Ability to interface effectively with all levels of the organization
• Ability to express complex technical concepts in business terms.
• Ability to coach and lead others
WORK EXPERIENCE
• Prior experience as a Business Analyst
• Prior experience in banking or finance industry
• Deep experience in the banking or finance industries preferred; basic understanding required
• Understanding of regulatory environment and compliance concerns preferred
• Proven ability to solicit, define, and deliver business requirements
• Experience working in a systematic project management delivery process
• Experience defining creative solutions to meet business needs
• Experience delivering complex projects
• Knowledge of REST APIs and Cloud Technology highly desirable
• Experience with JIRA and Agile project delivery
• Technical skills in Visio, Confluence, and Excel
• Ability to translate business requirements into technical requirements that can feed into test plans.
• Experience in creating test plans and test cases and verify test results with requirements.
• Experience in creating training plan and training materials and in training Operations on functionalities developed by IT.
EDUCATION
• Degree or equivalent work experience equally preferable.
• Bachelor's degree in Computer Science or closely-related discipline (Business, Banking, Information Systems)
The typical base pay range for this role is between $113K to 157K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.
MUFG Benefits Summary
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.
What We Do
MUFG (Mitsubishi UFJ Financial Group) is one of the world's leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,500 locations in more than 50 markets including the Americas, Europe, the Middle East and Africa, Asia and Oceania. The Group has over 170,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. Through close partnerships among our group companies, the Group aims to be the world's most trusted financial group, flexibly responding to all of the financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world. MUFG's shares trade on the Tokyo, Nagoya, and New York stock exchanges.