GP Engagement Specialist

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Great opportunity to provide education to GPs and promote the value of our specialists and services available for potential patients at Epworth. Providing support to the Business Development team you will enhance communication and connectivity between General Practitioners (GPs) to increase GP referrals to Epworth. 

Whilst developing a Royal Australian College of General Practitioners (RACGP) accredited education program for GPs, to be delivered by our Specialists, you will build strong working relationships with Specialists, GP clinics, Practice Managers and other community networks to raise awareness of Epworth services and expertise; and assist GPs in understanding the different care options available at our hospitals for their patients.

You will make an impact by:

• Delivering and attending a number of education programs or conferences and social/promotional events annually
• Ensuring relevance of the program to current and emerging needs of GPs in terms of topic, timing and delivery channel
• Manage GP CPD requirements with the RACGP
• Building strong working relationships with Epworth Specialists, Clinics, Practice Managers and other community networks to enhance referral
• Liaising with the Executive and senior management teams to ensure GP related issues are highlighted in customer service satisfaction surveys (in particular patient & doctor surveys) are addressed to improve services
• Developing GP focused marketing and relationship building strategies and promotional campaigns that underpin and support organisational strategic plans

Job Description Inherent Requirements

You will possess:

• Tertiary qualifications in education, healthcare or business-related field (desirable)
• Demonstrated experience in general practice, customer relationship, business development or GP Liaison
• Demonstrated experience with developing and co-ordinating the delivery of face to face events
• High level computer competency (Microsoft office suite, Monday.com, mailchimp, Eventbrite, Canva)
• Excellent communication skills, both written and verbal
• Exceptional relationship management skills
• Excellent time management skills and experience in managing competing priorities and deadlines
• Excellent attention to detail
• Working knowledge of the health industry

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone.

If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.

Enquire/ Apply

Ready to Make a Difference?

To apply, click the I'm Interested button to attach your CV and cover letter.

For more information about the role, refer to the attached position description or contact [email protected] or call (03) 9426 0606.

Please Note:  Applications are reviewed as received. Don’t wait—this role may be filled before the closing date.

Apply now… we’ve over 8,000 perspectives at Epworth and we’re ready to welcome yours!

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.