Jobs at Epworth HealthCare

Provide front- and back-office patient administration at Epworth Eastern: process pre-admissions, assist with admission/discharge enquiries, work main/ward reception, manage ad hoc and after-hours bookings, perform health fund validations, cost estimates, scheduling and informed financial consent, and deliver excellent customer service on a rotating 7-day roster.

Provide high-quality cleaning and hospitality services in a hospital setting including bed making, laundry, linen distribution, waste disposal, infection control, and compassionate patient-facing support across rostered shifts.

Provide front-desk customer service for a 31-theatre perioperative complex: greet patients and visitors, answer phones, perform data entry, maintain accurate departmental records, and support daily clerical and basic financial tasks while upholding Epworth values and assisting the Perioperative Services team.

Provide psychological assessment and evidence-based interventions within an inpatient rehabilitation unit and outpatient service. Contribute to discharge planning, family communication, multidisciplinary rehabilitation goals, and clinical leadership while accessing supervision and professional development.

Coordinate casual, pool and agency nursing and ward clerk staff to fill vacant shifts, manage electronic rostering systems, liaise with clinical teams and agencies, provide CRU administrative support, and educate staff on rostering tools to ensure safe ward operations.

Lead multi-site rehabilitation services, providing clinical governance, workforce and operational leadership, driving quality improvement, patient outcomes, service growth, and financial performance across the division.

Partner with clinical and non-clinical departments to provide financial stewardship, budgeting, forecasting and reporting. Identify cost and profit improvement opportunities, develop business cases and CAPEX support, deliver financial education, implement process improvements, and support decision-making through analysis and modelling.

Provide non-clinical reception, customer service and administrative support across outpatient pre-admission, admission, service delivery and discharge. Manage patient processing, direct patients/visitors/staff, use patient management systems, maintain accurate data entry, and work collaboratively within the outpatient administration team.

Provide strategic and operational leadership for perioperative services across two hospitals, managing operating suites, CSSD, admissions and short stay units. Drive theatre utilisation, growth, budget and KPI performance; lead clinical teams through change, ensure compliance with standards, manage resources, stakeholder relationships, risk and continuous improvement to deliver high-quality, patient-centred perioperative care.

Drive GP engagement by developing and delivering RACGP-accredited education programs, events and promotional campaigns. Build relationships with Specialists, GP clinics and practice managers to increase referrals, manage CPD requirements, liaise with leadership on GP feedback, and support business development to raise awareness of Epworth services.

Provide high-quality cleaning and hospitality services at Epworth Richmond including bed making, laundry, linen distribution, waste disposal, infection control, and compassionate patient-facing support across rostered shifts.

Provide on-site operational accountability for technology at Geelong hospital: deliver high-touch support to clinicians, maintain Windows and mobile environments, coordinate ICT teams and vendors, ensure service readiness for surgeries and clinical workflows, drive site-specific improvements and uphold security protocols.

Develop, deliver and maintain a comprehensive cyber awareness program including training, phishing simulations, education materials, events, reporting on program effectiveness, stakeholder collaboration, and support for employees and security partners.

Provide patient-focused meal delivery and plating line service, support function setup and cleaning, follow infection control and food safety procedures, work flexibly across rostered shifts, and communicate compassionately with patients and team members.