- Maintain account records, contact lists and meeting schedules for all entities in the portfolio,
- Follow up on action items with internal teams and entity contacts,
- Prepare presentation material, data and inputs for proposals and business cases,
- Maintain an accurate tracker mechanism to follow up on opportunities and deals,
- Maintain the correspondence log and tracks complaints and escalations through to closure.
- Prepare meeting minutes, action-item logs and draft requirement summaries from discovery meetings,
- Research stakeholder mandates, regulations and current services on the platform.
- Compile periodic portfolio and status reports,
- Attend client meetings and workshops to learn the business domain and relationship management practice.
- Bachelor's degree in business or a related field,
- 0–2 years of experience, internships in business analysis, project coordination or client services are a plus,
- Strong organization, research and writing skills,
- Proficiency in MS Office, especially Excel and PowerPoint,
- Practical experience with generative AI tools and good prompt-writing skills,
- Willingness to learn and adopt new tools quickly,
- Good formal Arabic and English, written and spoken.
Skills Required
- Bachelor's degree in business or a related field
- 0-2 years of experience
- Strong organization, research, and writing skills
- Proficiency in Microsoft Office, especially Excel and PowerPoint
- Practical experience with generative AI tools and prompt writing
- Willingness to learn and adopt new tools quickly
- Good formal Arabic and English, written and spoken
- Internship experience in business analysis, project coordination, or client services
What We Do
Misr Technology Services (MTS) has been established as an Egyptian joint stock company. The shareholders’ structure consists of the “Ministry of Finance”, the Egyptian Company for the Management of Financial Facilities “eFinance”, the “National Investment Bank”, the “Egyptian Company for Investment Projects”, and “Amiral Management Corporation”. MTS is the technical arm of the Ministry of Finance in the field of customs and its relationship with taxes. Misr Technology Services (MTS) was awarded a contract with the Ministry of Finance to “enhance the current trade across borders system in Egypt using “Single Window” concept”. The project was code named “NAFEZA”. NAFEZA System is a platform upon which an integrated set of business applications operates to automate & orchestrate import/export/transit cargo clearance activities from cargo arrival to cargo clearance using a “Single Window” concept. With the project extension to implement “Advance Cargo Information“ concept to control the importation process prior to loading shipments from the countries of export, NAFEZA System currently controls the importation process end-to-end. In this regard, NAFEZA System represents the single point facility for Egyptian importers, exporters, brokers, shipping lines, and freight forwarders (Trade Community) to submit electronic data/documents and/or lodge data to Customs remotely in a secure manner. It also represents the only façade for communication between the Trade Community and the designated government authorities operating inside and/or outside the port (Government). This is achieved using online services on NAFEZA portal. Furthermore, NAFEZA provides customers services through a network of Logistic Services Centers which MTS established at the ports.
