The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
- Analyze customer requests to modify the SBA loan, including credit and collateral decisions
- Analyze financial spreads and recommend if a deferment is an appropriate solution for a customer
- Assist customers at a high level of service while following the SOP Guidelines for each credit decision
- Document each customer request and modification making sure the loans are well secured
- Complete all training as defined by Compliance including any available SBA training
- Ability to identify loan exceptions and errors, and provide a workable solution
- Ability to work with a customer when the request is denied
Qualifications:
Education Requirements: High School and some Collage preferred
Minimum Experience: Minimum of 3 years’ experience in SBA
Licenses and Certifications: SBA Loan Servicing SOP processes and procedures
Knowledge, Skills, & Abilities:
- Ability to work in PCFS Loan Manager, Excel, Word, Adobe, ETRAN, Navigator Fiserv. Must have knowledge of the SBA’s most recent SOP servicing release. Must be capable of working independently
- Ability to make sound credit recommendations with supporting documentation for final approval
- Knowledge of SBA SOP and able to work with customers when their request is denied.
Scope of Responsibility:
Responsible to research all available sources and documenting the credit recommendation or denial.
Equal Opportunity Employer, including disabled/veterans.
Skills Required
- Minimum of 3 years experience in SBA
- Knowledge of SBA Loan Servicing SOP processes and procedures
- Ability to work in PCFS Loan Manager
- Proficiency in Excel, Word, and Adobe
- Experience with ETRAN and Navigator Fiserv
- Ability to analyze financial spreads and make credit/collateral recommendations
- Complete all compliance and SBA training as defined by Compliance
- High school education (some college preferred)
SouthState Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SouthState Bank and has not been reviewed or approved by SouthState Bank.
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Leave & Time Off Breadth — Paid parental leave, PTO, dedicated volunteer time, and Critical Care Time are prominently included in the package, broadening time‑off support. These offerings help the total rewards feel stronger even when base pay is viewed as average.
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Retirement Support — A 401(k) with company match and Roth/traditional options, and references to an employee stock purchase plan, bolster long‑term financial benefits. Retirement programs are presented as a core strength of the package.
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Wellbeing & Lifestyle Benefits — Wellness programs plus banking product and retailer discounts add lifestyle value beyond core insurance. The breadth of ancillary perks complements standard medical, dental, and vision coverage.
SouthState Bank Insights
What We Do
SouthState is one of the leading regional banks in the Southeast – serving more than one million customers via 240+ locations in Florida, Alabama, Georgia, the Carolinas, and Virginia. We offer robust banking solutions, including consumer banking, mortgage, small business banking, commercial banking and wealth management. Our bankers care about our customers and each other – and it shows. We’re proud to have earned awards for our banking solutions, service and workplace environment. For the past three years, we’ve been ranked on the Forbes’ 100 Best Banks in America and have earned top workplace honors several years running. This is banking at its best. This is banking forward. Learn more about how we can help you meet your financial goals at www.southstatebank.com. Member FDIC and Equal Housing Lender
