( Government of Australia ) Solution consultiant

Reposted 2 Months Ago
Be an Early Applicant
Perth, Western Australia, AUS
In-Office
Mid level
Information Technology • Professional Services • Software • Consulting
The Role
Configure, upgrade, and implement software to meet client business processes; troubleshoot implementation and product issues; support consulting and support teams; develop training and documentation; report to product team leader; meet performance targets and ensure high-quality consulting services to promote client referenceability.
Summary Generated by Built In
Company Description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

Company: SystemCanada | www.systemcanada.com

World wide office:  Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan


Job Description

 

Key Responsibilities

• Upgrading, configuring and implementing the software to suit customers business process requirements in line with proven/best practice. 

• Provide feedback on Clients use of the software or areas of improvement to the Project Manager, Account Manager and Product Manager to promote further use of our products in the client base 

• Assisting , Support and Consulting Teams investigate and resolve Implementation and Product issues as required.

• Assisting with the development of Training material, Service Definitions and other associated corporate documentation.

• Regularly report on activities fully and openly to the Product Team Leader as required.

• Meet or exceed Key Performance targets.

• Work with other parts of the Organisation as required achieving the desired outcomes. 

• Ensure that the Consulting Services provided are of a high quality to promote client Referenceability.

Required skills and experience 

• Strong analytical and problem solving skills

• Professional experience in MS SQL reports and view generation and customization

• As a minimum the ability to read and understand the functions of SQL stored procedures 

• Some experience in coding .net, VB or HTML5.

• Cooperative and open work style that engages team members and stakeholders

• Ability to work with customers at all levels.

Skills Required

  • Strong analytical and problem solving skills
  • Professional experience in MS SQL reports and view generation and customization
  • Ability to read and understand the functions of SQL stored procedures
  • Some experience in coding .NET, VB or HTML5
  • Cooperative and open work style that engages team members and stakeholders
  • Ability to work with customers at all levels
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The Company
Year Founded: 1999

What We Do

System Canada Technologies is a leading technology solutions provider specializing in software development, IT consulting, and systems integration. Dedicated to delivering innovative and efficient services across various sectors, the company utilizes a customer-centric approach to tailor bespoke software applications to meet unique client needs. Their mission is to empower organizations through technology, enhancing operational efficiency and driving business growth through professional expertise.

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