Governance Analyst, Pacific

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Make your mark in Business Support Australia

At AIG, we are reimagining the way we help customers to manage risk. Join us as Governance Analyst to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team. The Business Support Team are responsible for a wide range of Governance related activities that are put in place to ensure AIGAL is consistently compliant with product and underwriting related frameworks.

How you will create an impact

We are seeking a Governance Analyst to primarily support the Business Support Manager to oversee and maintain all governance related reporting. In this role, you will be responsible for ensuring governance reports are completed on time while collaborating with various functions across AIGAL, working closely with the business support manager, the product governance manager and product owners. This is a critical task that is designed to significantly lessen the burden on underwriters and the overall AIGAL operation. Additionally, you will support our function across a wide range of governance related projects such as stamp duties remediation programs and more. The role is wide ranging and will expose you to many facets of our internal processes, systems and people gaining a wide range of skills that will propel your career This position reports directly to the Business Support Manager and requires a high degree of organisation abilities combined with excellent communications skills and technical knowledge.

Key accountabilities will include but not limited to:

• Schedule, maintain and run Peer Review Monitoring Reports and work with Product Owners to ensure 100% compliance
• Schedule, maintain and run Facultative RI monitoring reports and inform product owners and direct manager of adverse trends
• Schedule, maintain and run duties remediation reports and address exceptions to a successful conclusion
• Maintain the Everest Portfolio Transfer tracking sheet and ensure reporting output is consistently accurate
• Ensure Leavers & Joiners are updated in Team Think
• Lead remediation activities as required such as Stamp Duty changes and other regulatory changes that filter down to the business
• Identify efficiency improvements that can be made to the ARPC Terrorism Annual Aggregate report to deliver better outcomes the business
• Seek continuous improvement of all existing and future reporting mechanisms
• Occasional minute taking and assigning action items during Product Governance Committee meetings and Governance calls
• Maintaining an up-to-date inventory of policy wordings in Global Policy Forms Library, including the project management of the uplift of wordings into the Global Policy Forms Library for New Zealand
• Document all reporting regimes within the remit of the Business Support function

What you’ll need to succeed

• A background in general insurance preferred
• Demonstrated organisational skills
• Demonstrated technical skills such as Excel, PowerPoint, SQL, Python and relational database knowledge
• Professional experience working well with other teams to successfully achieve goals
• Proven ability to prioritize work streams and respond promptly in an appropriate manner
• Demonstrated success anticipating internal and external client needs and act proactively
• Proven ability to identify problems and deliver appropriate solutions

Ready to make a bigger impact? We look forward to reviewing your application.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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